Compliance Partnership Program Manager

Company Description

Cash App is the fastest growing financial brand in the world. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app with over 30 million monthly active users. We are bringing a better way to send, spend, invest, and save to anyone who has ever sought an alternative to the traditional banking system. 

Loved by customers and pop culture, we’ve consistently held the top spot for finance in the App Store for many years, seeing more engagement with millions of followers across social media in a day than most brands see in a year. We are building an ecosystem to redefine the world’s relationship with money by making it universally accessible.

We want to hire the best talent regardless of location. Our employment model is distributed, offering the opportunity to collaborate with teams across the world in San Francisco, New York, St. Louis, Portland, Toronto, Kitchener-Waterloo, Sydney, and Melbourne. 

Interested in learning more?

Job Description

The Cash App Partnerships Compliance & Advisory team works across the organization to develop and maintain a robust framework for the management and oversight of strategic bank and acquiring partners, merchants, agents, and vendors, from a compliance perspective. Cash App is looking for a Bank Partner Program Manager to help manage these partnerships by providing subject-matter expertise in banking, payments and card network compliance.

You will report to Cash App’s Compliance organization, managing compliance oversight programs across various partners and products. You will be a program manager for Cash App's bank partner relationships domestic and international and will lead different Compliance projects. This role is crucial to the Cash App ecosystem and compliance teams, as it ensures we and our products remain in compliance with our bank partner requirements.

You will:

• Program manage bank and acquiring partner relationships from a compliance perspective, including participating in bank partner risk and compliance meetings

• Consolidate bank partner compliance obligations into a standardized program and manage ongoing deliverables and commitments

• Drive and facilitate Compliance program enhancements across products and markets based on bank partner program requirements

• Manage bank partner compliance escalations and reporting

• Manage feed-back loop between Cash compliance and bank partner compliance teams

• Support third-party audits, regulatory exams, and ad-hoc inquiries

• Communicate and engage with business, product, and compliance teams across Cash App, Block, and partners

• Design all relevant program documentation, content, and processes

• Remain up-to-date on regulatory changes and landscape, best practices and developments in the applicable industries

Qualifications

Qualifications

You have:

• 8+ years in the compliance industry, ideally with experience in banking and FinTech

• Ability to execute independently and work with team members of all levels, building relationships internally and externally 

• Adaptability in an agile and fast-paced environment

• Ability to strategize against competing priorities and identify the important problems to solve

• Superb organization skills with the ability to manage competing priorities

• Operational knowledge in building a sound Compliance program

• Experience in payment regulations and scheme rules, banking and finance laws and regulations

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $111,700 - USD $167,500
Zone B: USD $103,800 - USD $155,800
Zone C: USD $98,200 - USD $147,400
Zone D: USD $89,400 - USD $134,000

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to ment