Scheduler/Payroll Specialist

Site: The General Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

Summary

This position reports directly to the Nurse Manager for the Case Management (CM) Department and is responsible for all aspects of the department scheduling and time plan management. This includes advanced time planning, planning for daily, weekend and holiday coverage and assignments, and management of unexpected absences to assure adequate coverage for the department. The person in this position interacts directly with all staff in the department and works collaboratively with both internal and external customers. The person in this position may also be responsible for other project support relative to the needs of the department.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

- Utilizing the UKG scheduling system, coordinates all requests for time off in an advance time planning process
- Serves as the administrator and troubleshooter for the UKG scheduling system
- Understands the CM role groups and adjusts the daily CM assignment when unscheduled absences occur
- Communicates via email with staff in advance of time plan per policy timeline
- Orients all new staff regarding the time request process and the UKG scheduling systems
- Functions as the point person for all scheduling questions, adjustments, or clarifications and issues from the leadership and team members; this requires timely responses
- Approves time off and scheduling changes, in accordance with department scheduling policies and guidelines
- Meets face to face with specific CM teams who have flexible schedules as needed.
- Organizes float and per diem coverage to accommodate time off requests and coverage needs
- Completes all aspects of payroll utilizing an electronic payroll system (UKG)
- Provides weekly reports to the leadership team, such as per diem hours utilized and timekeeper reports
- Coordinates subspecialty training for float/weekend/per diem staff and maintains coverage grid
- Supports department with new CM/CMRS orientation schedules and aspects of orientation training as identified
- Answers department telephone line and addresses requests
- Provides project support relative to the needs of the department
- Other duties as assigned

 

Qualifications

Education
-High School Diploma or Equivalent required

-Associate's Degree Business or higher preferred

Can this role accept experience in lieu of a degree?
No

Experience
-Experience in an administrative role, preferably in a healthcare setting 5-7 years required and Experience supporting senior-level staff 1-2 years preferred

Knowledge, Skills and Abilities
- Proficient in Microsoft Office Suite (Word, Excel, Power point, Outlook).
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Ability to work independently with minimal supervision.
- Strong attention to detail and problem-solving skills.
- Familiarity with hospital administration processes and healthcare regulations.
- Professional demeanor and ability to interact effectively with all levels of staff.

 

Additional Job Details (if applicable)

 

Remote Type

Hybrid

 

Work Location

265 Charles Street

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

Pay Range

$20.43 - $29.21/Hourly

 

Grade

4

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs des