Administrative Associate for Faculty Development, Collaborative for Teaching Innovation, & Educational Assessment
Santa Clara UniversityAbout the role
Position Title:
Administrative Associate for Faculty Development, Collaborative for Teaching Innovation, & Educational AssessmentPosition Type:
RegularHiring Range:
$28.03 - $33.65 per hour; Compensation will be based on education, experience, skills relevant to the role and internal equity
Pay Frequency:
HourlyA. Position Purpose
The primary purpose of this position is to provide support and improve administrative functions for Faculty Development, the Faculty Collaborative for Teaching Innovation and Educational Assessment. These three groups provide workshops, programming, consultations, and support for faculty in their teaching roles, development as university leaders, and assessment of student learning at the course and program level, often working in collaboration with one another.
The administrative associate plays an essential role in directing and managing daily operations in campus communication; managing calendars, events, and budgets; and supervising student support staff.
B. Essential Duties and Responsibilities
Act independently to provide operational support for three co-located units: Faculty Development, the Faculty Collaborative for Teaching Innovation, and Educational Assessment
Direct and oversee event planning and programming: using project management software ensure workflow and timelines, including communication, invitations, and rsvps, menu, budget, facilities set up, catering, media services, onsite support, and post-event debrief
Communicate details, event arrangements, and follow up with guest speakers and participants
Coordinate within and beyond units to ensure communication for events is timely, accurate, and consistent with event goals
Monitor changing needs and communicate project updates to appropriate stakeholders
Independently research and gather information about programming, resources, and other forms of support from peer institutions
Design, administer, and analyze program assessment survey data using Qualtrics
Design, draft, and disseminate University-wide communication for the three units, including emails, event notices, newsletters, and presentation slides
Design, revise, and update websites, web communication, and calendaring using T4 and LiveWhale; promote events through campus outreach and social media
Write, revise, and update documents for official distribution
Provide human resources support, such as processing faculty associate appointments and other letters, supplemental pay requests, invoices and transactions
Track financial data and faculty contacts and participation data using Workday and spreadsheets
Respond independently to inquiries and requests from faculty and campus partners regarding all areas of Faculty Development, the Faculty Collaborative for Teaching Innovation, and Educational Assessment
Direct faculty and staff to appropriate resources, based on a broad knowledge of support services and opportunities for faculty within all units
Maintain files, order supplies, and make travel arrangements as needed for team members and outside speakers
Manage monthly budget reporting and track expenses with Workday financial reports
Provide work direction to student staff; lead recruitment, training, and supervision; handle student employee related questions and issues
Streamline tasks and processes to improve efficiency
Identify and determine the cause of problems; develop and present recommended improvements
Other duties as assigned
C. Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.
Knowledge, Skills, and Abilities
Demonstrated ability to work independently and take initiative
Demonstrated ability to work collaboratively, be flexible, and work as a part of a team
Maintain a professional, service-oriented approach
Strong organizational skills with ability to handle multiple tasks, attend to details, and ensure accuracy and effi
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