Senior Manager Operational Risk Oversight

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

This role is responsible for operational risk oversight activities specific to Corporate Risk Management. This includes advising, assessing, and effectively challenging all operational risks and mitigants for multiple areas within the organization, including Finance, Business Technology, Lines of Business, Legal and Compliance as well as within Corporate Risk Management.  This role will provide an effective second line of defense including monitoring, testing, and operational risk assessments of the business to ensure effective risk management practices and strong control environment for the business. This role will also be expected to engage with, influence, and lead business partners at all levels in the organization, escalate risks, when necessary, actively participate in governance and management committees, and may effectively engage with regulators along with management. This role may participate on cross-team Non-Financial Risk department special projects and ad hoc analysis/reporting to senior management on operational risks. In executing these functions, the Principal is expected to collaborate closely with other colleagues across Operational Risk Oversight, Non-Financial Risk Management, Corporate Risk Management, and other lines of business and corporate functions. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

Responsibilities 

• Facilitates communication and builds effective working relationships with key business stakeholders and risk owners. Manage a team that develops and is accountable for the operational risk oversight program. Provide support, coaching, development opportunities, feedback, and counsel to all team members.
• Manage the development of team members by defining and assigning goals, conducting periodic coaching and feedback reviews, and administering annual performance evaluations. Defines and executes the risk-based approach to independent risk assessments and oversight for the business.
• Defines the monitoring and testing strategy to ensure effective oversight of the business and leverages the results from NFRM Testing COE to drive an effective risk and control environment for the business. Execute operational risk advisory and effective challenge for programs across the Non-Financial Risk Programs
• Develops and maintain the Operational Risk Oversight policies, standards, procedures, and process flows. Participate in and engage with business leaders in governance and management committee forums to help drive a culture of effective risk management.
• Creates and updates status reports of program initiatives, activities, and non financial risks to management and committees and escalate concerns and successes
• Manages internal audits and tests as well as external exams for the Operational Risk Oversight team. Assists senior management on ad hoc analysis and reporting. Participates in and engage with business leaders in governance to help drive a culture of effective risk management.
• Updates status reports of program initiatives, activities, and non-financial risks to management and committees and escalate concerns and successes.
• Manages and develops a high performing team.

Minimum Qualifications 

At a minimum, here’s what we need from you: 

• Bachelor’s degree in Business Administration and Management or related.
• 8+ years of experience in Law, Risk Management, or Operations.
• 5+ years of experience in first- or second-line risk, control, or compliance role in a highly regulated financial institution subject to heightened standards.
• In lieu of a degree, 12+ years of experience in Risk Management in a highly regulated financial/depository environment with specific focus on operational risk management, internal audit, or related.

Preferred Qualifications 

If we had our say, we’d also look for:

• 10+ years of experience in Risk management experience in a financial environment wi