[2025-2026] School Operations Administrator - High School

Company Description

About KIPP NYC:
KIPP NYC Public Schools is a non-profit network of 18 free, public charter schools in the Bronx, Brooklyn, and Manhattan. We partner with families and communities to create joyful and rigorous schools in pursuit of a more just world. In 1995 we started our first middle school, KIPP Academy, in the Bronx, with a vision that every child grows up free to create the future they want for themselves and their communities. Today, our network consists of eight elementary schools, nine middle schools, one high school, and KIPP Forward, a comprehensive program to support our students and alumni in choosing and preparing for the educational and career paths that fit their goals and sense of purpose. KIPP NYC currently serves more than 12,000 students and alumni, has a staff of more than 1,000 (8% of whom are alumni), and continues to grow!

About KIPP NYC College Prep High School:
In August 2009, KIPP NYC College Prep High School (CPHS) opened its doors to serve students graduating from KIPP middle schools in the Bronx, Brooklyn, and Upper Manhattan, as well as other New York City students seeking a rigorous, college-preparatory high school program. KIPP NYC College Prep builds on the key elements of their successful elementary and middle schools, including more time in school, a focus on student achievement, highly qualified and committed faculty, and a school culture that supports success in learning. Located in the Mott Haven section of the Bronx, CPHS currently educates over 2,000 students in grades 9-12 across two locations.  Over 90% of students enroll in at least one type of rigorous academics, including (16) Advanced Placement (AP), (17) Dual Enrollment, and (13) Honors courses. In addition to a wide range of electives and over 25 clubs, there are 13 varsity and junior varsity sports programs. Last, CPHS provides a comprehensive college and career counseling department to ensure students engage in enriching summer programming, develop individual career plans, are fully prepared for the SAT college entrance exam, and go on to enroll in a college or career opportunity that meets their interests, abilities, and financial needs. Since its founding, 99% of CPHS students have graduated from high school, 91% have matriculated to a 2- or 4-year college, and 49% have received a college degree in 6 or more years.

Job Description

Position Overview

The school operations administrator is responsible for overseeing the school office, maintenance of office equipment, and acts as the first point of contact for families and visitors to the school. Specifically, the SOA is responsible for maintaining complete student files for each child, serving as the manager of student health and medical information, and playing a critical role in the school’s day to day operations. The SOA works as the lead in executing advocacy tasks, and managing core family engagement efforts, such as supporting the school’s KIPP Family Association and ensuring high attendance at family events. The SOA reports directly to the School Operations Manager.

Responsibilities

• Supports in the execution of daily core systems
  • Student arrival
  • Daily student attendance
  • Student transitions
  • Student lunch/recess
  • Student dismissal
• Present for specific assigned daily duties
• Serves as first point of contact in the main office with students, staff, families and visitors.
  • Adjusts message/tone and style for each audience
  • Assumes the best in others’ interactions and abilities. Makes others feel appreciated, supported and valued. 
  • Responds appropriately to others within 24-48 hours. 
• Student Data Systems
  • Execute daily student attendance systems
  • Maintains accurate student files, ensures 100% completion of student immunizations and lunch forms
  • Assists Data & Compliance coordinator in ATS tasks and data submissions
  • Ensures students receive Metrocards
• Supports with execution of school events (e.g. set-up, ordering food, etc.)
• Main Office Management
  • Acts as first contact for the school phone line, working to manage requests and questions that come in, and ensures that messages are provided in a timely manner to the appropriate recipient/s
  • Manage influx of student documents (e.g. signed report cards, family letters, doctor’s notes, etc)
  • Positively interface with students and families on a daily basis
  • Ensure the main office is continuously staffed, clean and welcoming
• Family Communications & Advocacy
  • Creates flyers/notices to be sent home to families for school events, attendance reminders, etc.
  • Ensure that communications sent home are without errors
  • Serves as main point of contact