Director, Portfolio Management

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Portfolio Manager is responsible for facilitating the prioritization of all work across teams and alignment of products to business capabilities for their respective DnA portfolio. Portfolio Managers are responsible for a set of programs from beginning to end, ensuring business outcomes  are at the heart of solutions and more effective communication. This person will partner with our leadership team to drive strategy, in addition to helping to plan and organize teams to help complete the vision for our key initiatives. Primary focus will be working with our Data Strategy & Management leaders, along with our other Data and Analytics,  Business Technology, and Marketing Technology product teams to ensure overall portfolio health. 

About You

• Love to wear multiple hats. 

• Form relationships to make things happen. 

• Highly functional in an energizing environment. 

• Comfortable bending between the tactical and strategic 

• Outstanding executive presence and professional communications

• Ability to “see around corners”

• Enjoy a hyper-transparent flow of information, conversation, and ideas

Primary Responsibilities

• Lead portfolios by building and driving sustainable operating models, accounting for all stakeholders, cross-team planning processes and cross-functional timelines. 

• Craft portfolio and program structure to coordinate delivery of key business outcomes and targeted value propositions. 

• Develop strong partnerships with essential team leaders to align on business goals across divisions Be a trusted partner for the senior leadership team ensuring success for multiple programs. 

• Drive decision-making for the portfolio, identify and communicate major risks and ensure there is a clear resolution path. 

• Collaborate with Product Managers and business partners to define success metrics, KPIs, and prioritize programs that will yield the highest business benefit. 

• Proactively lead dependencies across multiple programs, teams, functions, divisions, and partners. 

• Drive headcount planning and help identify capacity issues. 

• Anticipate and remove obstacles with a sense of urgency that prevent teams from delivering on program goals. 

• Provide portfolio business reviews and updates to senior partners, SVP level and below with crisp delivery. 

• Provide insight to portfolio status (issues, risks, metrics, etc.) on an ongoing basis to all partners, team members and Leadership.

• Create  a collaborative environment that champions creativity, innovation, and learning. 

Professional Experience/Skills Required

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who grow with delivering success for our customers while also finding time to give back through our 1/1/1 model, which demonstrates 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

• 12+ years experience leading technical, complex initiatives & projects from concept to completion for a SaaS/PaaS based Product Development organization. 

• Experience with data management standard methodologies, data transformation projects, and/or Ai/ML based solution implementation. 

• Ability to successfully partner with all functions across the entire company. 

• Experience with the product development lifecycle, software development life cycle practicing principles of Lean and Agile and how to blend with traditional project management standard methodologies. <