DMV Senior Communications Specialist, Position No. 01725

Title: DMV Senior Communications Specialist, Position No. 01725

State Role Title: PR & Mktg Spec IV

Hiring Range: Commensurate with Experience, Up to $85,000

Pay Band: 5

Agency: Department of Motor Vehicles

Location: COMMUNICATIONS OFFICE

Agency Website: www.dmv.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Motor Vehicles (DMV) is seeking a Senior Communications Specialist to lead internal communications and marketing programs to advance the agency’s mission, purpose, and vision. Reporting to the Director of Communications & Marketing, this role is responsible for leading the employee communications function and plays a critical role in supporting organizational transformation and advancement.

The organization is embarking on and exciting journey to transform into one of the most attractive places to have a career in public service. This position plays a pivotal role in communicating and translating the various initiatives into clear and motivating communications that help inform and inspire the DMV toward this vision for the future.

The Senior Communications Specialist will be joining a highly motivated team of fun-loving professionals with a passion for serving Virginians. They must be a great team player, a stellar writer, editor, and multitasker with a proven record of outside-the-box thinking.

Responsibilities Include:
• Managing internal communications (articles, memos, newsletters, guides, strategy documents, roll-out campaigns, FAQs, posts, etc.)
• Providing consultative support and recommendations regarding internal and external communication/marketing strategies and appropriate tactics
• Developing thorough project plans including audiences, issues, goals, implementation steps, timelines and evaluation methods
• Managing employee information campaigns, events and supporting external campaigns
• Researching, writing, editing and distributing reports, letters, articles, newsletter content, speeches, web content and other written/printed materials for internal and external audiences

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values. We live them!

Minimum Qualifications

• Strong verbal, written, organization and presentation skills and attention to detail
• Ability to provide creative solutions to problems
• Excellent project management skills
• Knowledge of developing training materials and training sessions for system or project implementations
• Ability to handle diverse and complex situations and interact with diverse constituencies including executive level decision-makers
• Experience in developing programs/campaigns designed to generate measurable results
• Proven ability to analyze proposals and make impact assessments to interpret and apply laws and regulations. This can include translating complex information into plain language that is easy to understand.

Additional Considerations

• Considerable knowledge of employee communications, public relations, media relations, emerging media, marketing concepts, event planning, promotions, coordination and evaluation of public relations/communications activities
• Experience developing and executing strategic communications/marketing plans

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidate(s) must complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.

All applicants for employment must consent to a background check. Selected candidates must consent to a fingerprint-based criminal history check, driver record check, and background investigation, if applicable.

As a condition of employment, the DMV will be a