Senior Business Continuity Analyst

The Sr Business Continuity Analyst leads the design, development, maintenance and implementation of business continuity framework, business impact analyses, recovery strategy development, crisis management, emergency management, contingency planning and business continuity awareness. Support implementation of the Disaster Recovery program (GTS).

Collaborate with senior management in all lines of business (LOBs) to coordinate business continuity governance activities

Lead the development and facilitation of enterprise-wide event exercises, continuity software training, relationship management with external vendors, and development of corporate policy, standards and guidelines

Lead the design, testing and follow up reviews of the BCP framework. Conduct, communicate, and maintain business continuity lifecycle planning and business impact analysis; identifies and quantifies the potential impact of various disruptions and disaster scenarios

Oversee the development, maintenance and testing of business continuity plans; work closely with the project sponsors and steering committee and direct and coordinate the activities of the BCP divisional team members; provides guidance to users on plan development, detail, testing, and execution to ensure all business units have up-to-date, tested, and effective business continuity plans

Identify State and Federal regulations as they impact the company’s Business Continuity strategies; establish and maintain program processes and practices which effectively ensure that the enterprise program remains current and incorporates/aligns with industry standards and practices as appropriate, and adequately covers general regulatory requirements.

Act as primary contact for business continuity related questions from both internal and external customers

Supports and/or leads processes that support BCM governance requirements as part of the enterprise operational risk framework (as assigned)

Monitor the overall business continuity infrastructure and report performance to management; develop KPIs and dashboards for reporting purposes. Articulate business continuity maturity model and roadmap for continuous improvement

Create KPIs and dashboards to report the business continuity status of business units to senior management on the overall status of the business continuity maturity model and roadmap to management

Collaborate with GTS as the BCP subject–matter-expert (SME) in the development, assessment, design and testing of the Disaster Recovery Program

Lead the development and delivery of BCP training and awareness program

Job Specifications

Typically has the following skills or abilities:

Bachelor’s degree in Computer Science, Business or equivalent, or equivalent experience

Minimum of 6 years of relevant BCM experience

Demonstrated technical expertise in BCP documentation, including Business Impact Analysis, Incident Management and Business Continuity Planning

Knowledge of current Business Continuity processes, risks, controls, and governance

Strong project management skills and experience in creating and managing project plans, including budgeting and resource allocation

Demonstrated written, verbal, analytical, research, customer service, and interpersonal skills

Ability to establish and maintain effective internal and external client relationships at all organizational levels

Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties

Travel: 10 -20% or as needed

Preferred Sills:

• Proven experience mapping, documenting, and maintaining critical business processes and interdependencies (processes, applications, infrastructure, third-party vendors) in large, complex organizations.
• Expertise conducting Business Impact Analyses (BIA) in accordance with industry standards (e.g., BCI), including assessment of potential disruption impacts and determination of Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
• Strong ability to analyze operational and production data (e.g., volumes, software usage, transaction flows) to evaluate process criticality and inform continuity and recovery planning.
• Demonstrated success collaborating cross-functionally with operational, risk management, IT, and business continuity teams to develop and implement continuity and recovery strategies.
• Experience prioritizing and documenting risks, supporting the alignment of mitigation strategies with strategic and operational goals, and ensuring ongoing operational resilience.
• Skilled in communicating complex risk, continuity, and process information to both technical and non-technic