Account Manager, Professional Membership

Overview

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

 

The American Heart Association has an excellent opportunity for an Account Manager in our Professional Membership group at our National Center office located in Dallas, TX. This is a hybrid role and requires the resource to be in office 1-2 days per week.

 

The Account Manager is a liaison and provides key volunteer leadership to Scientific Councils, subcommittees including chairpersons of Council Leadership Committees.

 

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

 

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

Responsibilities

• Develop and nurture relationships with volunteers and key leaders to successfully drive membership recruitment, retention and engagement.
• Volunteer management.
• Lead logistics and registration for leadership, functional and special interest committee meetings and teleconferences.
• Manage processes for nominating and slating Council officers, at-large members, and assembly delegates; appointing committee members; and submitting nominations for American Heart Association positions and awards.
• Supervise recruitment and retention of Professional Members on an overall basis and for assigned Scientific Councils.
• Manage revenue and budgets for established portfolio while identifying potential cost savings and revenue gains.
• Manage project timelines, deadline compliance and demonstrate effective communication and dissemination of both.
• Implement and complete strategic goals to increase membership and engagement for assigned Councils.
• Establish trusted communication with volunteers and anticipate needs and expectations.

Qualifications

• Bachelor’s Degree or equivalent experience. 
• Minimum of three (3) years of project management experience in a professional business setting.
• Ability to prioritize multiple projects simultaneously in fast-paced environment.
• Ability to meet established deadlines while working independently.
• Knowledge of Microsoft Applications (Word, Excel, Power Point, Outlook).
• Excellent verbal and written communication skills.
• Ability to provide outstanding customer service skills to both internal and external customers.
• Ability to travel overnight approx. 10% of the time.

 

Here are some of the preferred skills we are looking for:

• Prior Non-profit experience.
• Teamwork skills with the ability to work as part of a team.

Compensation & Benefits

The American Heart Association reserves the right to pay more or less than the posted range. The American Heart Association invests in its people. Here are the main components of our total rewards package.  Visit Rewards & Benefits to see more details.

 

• Compensation – Our goal is to ensure you have a competitive base salary.  That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs.
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.  As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.  HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.