Senior Manager, Solution Engineering

ROLE SUMMARY

At Pfizer we make medicines and vaccines that change patients' lives with a global reach of over 780 million patients.

Pfizer Digital is the organization charged with winning the digital race in the pharmaceutical industry. We apply our expertise in technology, innovation and our business to support Pfizer in this mission.

The Biopharma, Patient & CDI (C4) team builds and maintains the platforms and capabilities that enable Pfizer Business Units to connect digitally with our external customers and effectively engage and collaborate across teams internally.  This includes all digital (web, mobile, omni-channel, & devices) products, platforms, services, and experiences in service of patients, HCPs, payors, pharmacists, or clinical sites. We build advanced cloud-based technology solutions at a global scale that positively impact Pfizer business performance.

Platforms and Engineering: Within C4, the Platform and Engineering team is accountable for engineering leadership and integrated platforms evolution across marketing technology programs that enable Pfizer to deliver high-quality, multi-channel experiences via web, mobile, messaging, and connected devices for external customers.

The Solutions Engineer is a senior technical role responsible for developing ideas and leading the design and overseeing the implementation of complex cutting-edge technical solutions across business units. This role serves as the bridge between business requirements and technical capabilities, translating stakeholder needs into innovative and scalable solutions that leverage emerging technologies.

ROLE RESPONSIBILITIES

Subject Matter Expertise - General

• Design and architect technical solutions that address stakeholder needs while adhering to best practices, industry standards, and Pfizer's technology strategies.

• Develop detailed technical specifications, system architectures, and implementation plans for immersive solutions.

• Oversee the implementation of digital solutions by development teams, ensuring adherence to the defined technical architecture and design principles.

• Ensure compliance with relevant regulations, security protocols, and industry best practices related to solution development and deployment.

• Foster a DevOps model leading to higher quality and quicker delivery of outcomes.

Strategic Leadership & Delivery

• Take risk-based approach to advance innovative processes and methodologies based on comprehensive business knowledge for evaluation and recommendation of appropriate technologies, platforms, and frameworks, considering factors such as scalability, performance, security, and integration with existing systems.

• Stay up to date with the latest advancements in technologies, industry trends, and best practices, and drive the adoption of new solutions and strategies.

Resource and Financial Management

• Manages and leads people, technological and financial resources within the Business Unit, lead by influence rather than direct authority.

Cross-Team Collaboration

• Collaborate with the Delivery Lead, Service Owners, stakeholders, and development teams to gather and analyze business requirements.

• Collaborate with cross-functional teams, including the Technical Services Leads and Platform teams, to ensure seamless integration and support for solutions with Pfizer's digital platforms and technologies.

• Use a variety of communication tools and techniques to present complex ideas; Anticipates potential objections and influences others.

Coaching and Mentorship

• Conduct technical design reviews and solution evaluations to ensure alignment with business requirements, technological constraints, and industry best practices.

• Actively shares knowledge with multiple functions in Global Business Unit through existing knowledge sharing processes/systems on technical design reviews and solution evaluations to ensure alignment with business requirements, technological constraints, and industry best practices.

• Contributes to the development of organizational knowledge management processes/systems.

BASIC QUALIFICATIONS

Education

• Bachelor's degree in Computer Science,