Clinical Manager - Cath Lab - Day

Clinical Manager (RN) - Cardiac Catheterization Laboratory 

• 3 Cardiac Catheterization Laboratory suites perform cardiac catheterization procedures, permanent pacemaker implants, AICD implants, Electrophysiology studies, ablation procedures, and carotid stenting.
• 13 bay pre/post patient care area.
• Perform TEE and cardioversion procedures.
• Orientation is a 16 week to 6-month orientation to all aspects of the department.
• Each staff member participates in the on-call rotation.
• Nursing care delivered to adults 18 years or older.  No pediatric procedures.
• Full time (80 hours biweekly).
• Shift:  Monday–Friday; 10-hour day.

General Summary

Supports Nurse Manager by directing and guiding professional and support staff on a single nursing care unit with shift responsibility.

Duties and Responsibilities

• Demonstrates service excellence and patient and family centered care by showing respect, honesty, fairness and a positive attitude toward all customers.
• Maintains confidentiality.
• Demonstrates dependability, to include attendance and punctuality.
• Is accountable - takes initiative and ownership of issues.
• Displays a professional demeanor. Represents hospital in a positive way. Has a compassionate working relationship with patients and families.
• Assumes personal responsibility for 2-way communication. Communicates and listens effectively with patients, families, coworkers, other departments, physicians/providers and community.
• Supports coworkers, initiatives and a patient and family centered philosophy; pitches in; does own part and helps others.
• Works to continuously improve work environment/processes (Performance Improvement). Demonstrates a patient and family centered focus when considering/developing improvement solutions.
• Represents willingness/enthusiasm to create, embrace and facilitate change.
• Develops self and others; supports a learning environment; leads by example. Encourages patients and families to give feedback and suggestions for improvement.
• Develops working relationships critical to the organization including patients, families, coworkers, other departments, physicians/providers and community.
• Encourages others by providing recognition and support.
• Improves employee and organization's performance by removing roadblocks and empowering staff to take ownership and to be self-directed.
• Ensures that a performance improvement plan and/or disciplinary action is initiated where needed to assist employees to achieve performance standards.
• Thinks critically; utilizes sound judgment; promptly reports potential risks.
• Maintains state of art knowledge of area of specialty, healthcare trends and practice, and populations served.
• Maintains a level of computer literacy appropriate to their role.
• Meets and maintains current all unit specific and organizational skills/competencies, certifications/licensures, as required.
• Completes hospital-required reviews, e.g. HIPAA, safety, health screening, care concerns, and others as assigned.
• Adheres to National Patient Safety Goals.
• Completes required reports (e.g. PI Dash Boards, benchmarks, etc.) on time.
• Insures that 100% of all employees have current licenses, completed yearly health checks, CPR, orientation or re-orientation, where applicable.
• Completes 100% of employee evaluations on time, in a thoughtful and constructive manner. For non-bargaining employees, follows established guidelines for recommended increases.
• Displays ability and skill in budget development, monitoring, and remaining within budgetary limits. Flexes costs downward when necessary, especially when scheduling and monitoring hours worked.
• Evaluates operations from a workflow perspective and responds appropriately, redesigns per customer needs and competitive benchmarks.
• Utilizes appropriate mechanisms to solve problems and resolve conflict. Directs staff to do same.
• Attends and actively participates/leads unit-based meetings, serves on Department of Patient Services committees and/or task forces as requested and as appropriate.
• Keeps Director updated regarding unit/personnel/patient activities.
• Demonstrates flexibility in response to role changes necessitated by unit activity, organizational change and future direction.
• Works with staff to improve ownership of their practice, process and performance.
• Acts as effective resource for staff and demonstrates leadership through clinical practice, coaching, supervision, teaching and professional attitudes and behavi