Billing Operations Specialist - Contracts & Billing

<h3>Company Description</h3><p>Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.</p><p>By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.</p><p>From prototype to real-world impact - be part of a global shift by doing work that matters.</p><h3>Job Description</h3><p>The finance team is crucial for maintaining financial health and stability. This team comprises accounts payable, tax and treasury, payroll, and investor relations. Together, they manage financial planning, transactions, compliance, and investor communications, ensuring the organization operates efficiently and meets its strategic goals. </p><p><strong>Responsibilities:</strong></p><ul><li>Prepare bills, invoices according to procedures</li><li>Process credit memos</li><li>Create Customer Contracts in ERP ( Oracle Project Billing module)</li><li>Ensure all customer master file is updated with the issued invoices and relevant contact information</li><li>Track and highlight exceptions in the billing process</li><li>Create event types accurately whenever required</li><li>Liaise with data management team to ensure available contract information is accurate and generated invoices are correct</li><li>Liaise with the PMO community whenever required</li><li>Ensure the invoice has been transferred to the AR module</li><li>Send invoices to customers</li><li>Prepare reports and reconciliations</li><li>Assist with month-end closing and SOX related activities</li><li>Respond to all customer inquiries</li><li>Support Team Lead and Senior Accounts Receivable Accountant in responding to Audit and Business queries and in identifying and implementing Process Improvements</li><li>Timely and accurate solving of all internal/external queries related to these responsibilities</li><li>Continuously improve processes</li><li>Open to work cross markets</li><li>Special and ad hoc projects as assigned by AR Team Leader</li><li>Standard Operating Procedure creation and updating</li><li>Making the billing process controls established through the internal policies</li><li>Ensure Key Metric’s are met and service is delivered to end users as expected.</li></ul><h3>Qualifications</h3><ul><li>BA in Economics or Finance</li><li>Ideally 2+ years of experience within Accounts Receivable area</li><li>Good communication and customer contact skills; good problem resolution skills</li><li>Fluency in English</li><li>Team player with strong interpersonal skills and attention to detail</li></ul><h3>Additional Information</h3><p>Discover some of the global benefits that empower our people to become the best version of themselves:</p><ul><li><strong>Finance:</strong> Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;   </li><li><strong>Career Development</strong>: Career coaching, global career opportunities, non-linear career paths, internal development programs for management and technical leadership;</li><li><strong>Learning Opportunities: </strong>Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;</li><li><strong>Work-Life Balance:</strong> Hybrid work and flexible working hours, employee assistance program;</li><li><strong>Health:</strong> Global internal well-being program, access to well-being apps;</li><li><strong>Community:</strong> Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programs, events and celebrations.</li></ul><p>At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.</p>