Senior Site Reliability Engineer (2nd Shift)

An inclusive work environment is an empowering one. At Cutover, we lead with empathy and enable others to succeed through curiosity, kindness, and self-expression.

Location: Remote, United States

2nd Shift: 2:00pm -11:00pm PST  (10:00 PM - 7:00 AM UTC)

Choose your preferred work setup – whether it's fully remote or a hybrid model, with the flexibility to work from home or the office.Cutover’s Collaborative Automation SaaS platform enables enterprises to simplify complexity, streamline work, and increase visibility. Cutover’s automated runbooks connect teams, technology, and systems, increasing efficiency and reducing risk in IT disaster and cyber recovery, cloud migration, release management, and technology implementation. Cutover is trusted by world-leading institutions, including the three largest US banks and three of the world’s five largest investment banks.

What tech stack do we use here at Cutover?

As a Senior Reliability Engineer at Cutover, you'll be an integral part of our team, ensuring the robustness and performance of our Cutover Enterprise platform. The platform is crafted, featuring a ReactJS frontend with a Ruby on Rails API, and all hosted on the reliable infrastructure of Amazon Web Services (AWS).

Your role will involve close collaboration with our support and engineering teams. Together, we actively engage in maintaining and optimizing the platform's reliability, utilizing cutting-edge tools and occasionally incorporating the flexibility of Ruby scripting.

If you're passionate about ensuring the dependability and efficiency of complex systems and thrive in an environment where technologies like React, Ruby, AWS, Kubernetes, Terraform, Git, and Ansible are at the forefront, we invite you to join our team. Together, let's elevate the reliability of our Cutover Enterprise platform to new heights.

As a founding member of our reliability team you will use your experience to turbo charge the reliability of our product supporting our clients 24/7 

As a Senior Reliability Engineer, here's what you'll be up to:

• Monitoring and Alerting: Help implement and maintain robust monitoring solutions using Datadog to proactively identify and address potential issues before they impact users.
  Incident Response: Collaborate with cross-functional teams to enact incident response plans, participate in incident resolution, and conduct post-incident reviews to prevent future occurrences.
  Automation: Develop and implement automation scripts and internal tools to streamline operational tasks and enhance system reliability.
  Performance Analysis: Conduct  performance analysis and identify areas for improvement in the React and Ruby components of our applications.
  Documentation: Create and maintain documentation related to system architecture, configurations, and reliability best practices.
  System Reliability: Work on efforts to enhance the reliability and performance of our application and systems, ensuring optimal uptime and minimal disruptions.
  Infrastructure Optimization: Work closely with the development and platform engineering teams to optimize the infrastructure on AWS, ensuring scalability and efficiency.

As a Senior Engineer, we expect you to bring the following to the table:…

• Proven Leadership: Demonstrate a track record of mentoring junior team members and taking the lead on projects, guiding them towards successful completion.
• Tech Stack Expertise: Exhibit genuine enthusiasm for our tech stack, showcasing extensive experience with our tools, particularly in programming with React and Ruby on Rails.
• Commitment to Modern Engineering Practices: Embrace modern engineering practices and foster a highly collaborative environment, actively seeking opportunities to enhance our platform through innovative solutions.
• Project Leadership and Efficiency: Take ownership of project delivery by leading the incident processes to streamline our Service Level Objectives (SLOs), ensuring efficient and timely delivery.
• Problem-Solving Skills: Approach challenges in our environment with a composed and analytical mindset, demonstrating the ability to tackle issues effectively.
• Commercial Orientation: Display a desire to be more commercially oriented than the typical SaaS company engineer, actively engaging in client-facing work and problem-solving to gain insights into how our product is utilized in real-world scenarios.

The good stuff…

• We're excited to offer Share Options as part of our compensation package.
• 20 days of PTO per year + public holidays, and we want you to take all of them!
• 3 volunteer days to use for any charitable/voluntary cause you would like.
•  A top-