Assistant Store Manager - TAG Heuer - SouthPark Mall

TAG HEUER

At REEDS Jewelers, we bring timeless values together with the innovation and energy of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, excellence, and elevated experiences—offering fine jewelry and timepieces from the most prestigious brands in the world. We are family-owned and proudly committed to people, progress, and performance. As we continue to grow, we remain true to our roots while embracing forward-thinking practices and premium partnerships, including our boutique with TAG Heuer.

Known for its cutting-edge technology, bold design, and rich motorsport heritage, TAG Heuer represents the perfect fusion of precision and performance. This iconic Swiss brand shares our passion for excellence, making it a natural fit within the REEDS portfolio of luxury offerings. 

Charlotte is a major financial and business center with a thriving luxury retail market. SouthPark Mall and Northlake Mall are key shopping destinations, consistently attracting customers who value outstanding service and well-known brands. The dedicated TAG Heuer and Omega Boutiques at SouthPark offer specialized luxury experiences for timepiece collectors and enthusiasts. Charlotte’s fast-growing economy, vibrant neighborhoods, and strong professional community make it an excellent city for luxury retail careers and long-term growth. 

Assistant Boutique Manager

This boutique is exclusively operated by REEDS Jewelers under the TAG Heuer brand, offering an opportunity to lead a store dedicated to a legacy of cutting-edge design, performance, and innovation in luxury timepieces. We’re looking for a n energetic and driven Assistant Boutique Manager to lead an exceptional team, deliver an unforgettable client experience, and uphold the excellence of the TAG Heuer brand. 

This is more than a job—it’s a chance to champion a luxury brand, shape a high-performing team, and drive impact through leadership, strategy, and connection. 

What You’ll Do 

Sales & Business Support 

• Partner with the Store Manager to drive store performance, supporting sales goals, KPIs, and profitability 
• Analyze sales trends to identify daily and weekly opportunities for growth 
• Serve as a brand ambassador, leading by example on the sales floor 
• Support effective merchandising, inventory management, and promotional execution 

Client Experience & Community Engagement 

• Help foster a client-first culture centered on luxury service and elevated experiences 
• Support an appointment-driven business model and assist in hosting client appointments 
• Participate in personalized client outreach and clienteling efforts to build long-term relationships 
• Assist with in-store events that drive traffic, elevate brand presence, and strengthen client loyalty 
• Collaborate with corporate teams on local marketing and community initiatives 

Team Development & Leadership 

• Support and enable the recruitment, onboarding, and ongoing development of store associates 
• Coach and motivate team members to achieve personal and store sales goals 
• Provide daily feedback, recognition, and developmental support to foster a high-performance team culture 
• Help ensure all associates complete product knowledge, selling skills, and client service training 

Operations & Store Standards 

• Support accurate inventory management, shrink control, and proper POS system use 
• Ensure the boutique maintains brand visual standards and exceptional presentation 
• Assist with payroll, scheduling, and operational tasks in alignment with business needs 
• Help execute all store operations with attention to detail, efficiency, and excellence 

Our Values 

We lead through REEDS’ core principles: 

• Integrity – Do what’s right, always 
• Performance Excellence – Drive results and growth 
• Stewardship – Build trust at every turn 
• Professionalism – Lead with confidence and consistency 
• Entrepreneurial Spirit – Think boldly, act decisively 
• Team Orientation – Support, uplift, and collaborate 
• Passion – Love what you do and share it with others 

Requirements

Required Qualifications 

• 3+ years of experience in luxury retail, timepieces, or jewelry 
• Proven ability to exceed sales goals while building brand loyalty 
• Strong leadership presence with coaching, conflict resolution, and team-building skills 
• Proficient in POS systems, Microsoft Office, and digital communication tools 
• Availability to work a flexible schedule including evenings, weekends, a