RN Satellite Clinical Manager

JOB SUMMARY: 

The RN Clinical Manager will oversee and coordinate clinical care at the Family Medicine Cane Creek, Newbridge, and Enka/Candler clinics under the supervision of the Clinical Operations Director.  The Clinical Manager will oversee and support patient flow, develop, implement and ensure adherence to clinical procedures and manage emergent situations. The Clinical Manager will assist in the management and planning of how services are delivered and contribute to the process of strategic planning, influencing and responding to organizational priorities for the clinical practice in conjunction with the Clinical Operations Director and in collaboration with other Clinical Leadership.  

SPECIFIC RESPONSIBILITIES: 

• Demonstrates and supports a professional practice model that allows clinical support staff to work in collaboration with interdisciplinary partners to achieve high quality patient outcomes. 

• Responsible for the resolution of issues pertinent to daily clinical activities.  

• Leads the implementation of policies and procedures within the practice  

• Leads and supports onboarding and training of new clinical support staff 

• Promotes and supports a team-oriented approach among clinical support staff, business office staff and providers. 

• Participates in interviews and makes hiring recommendations for clinical staff with input from the Clinical Operations Director 

• Keeps abreast of changes in the field of clinical nursing through continuing personal and professional growth. 

• Attains knowledge and competencies regarding current practice reflective of the specialty area or practice setting and integrates evidence-based practice and research findings into the practice environment. 

• Ensures Infection Prevention compliance in coordination with the Clinical Operations Director. 

• Ensures compliance with accrediting body standards. 

• Participates in Clinical and MAHEC committees and meetings as appropriate. 

• Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem solving methods. 

• Assesses quality and appropriateness of patient care provided by clinical staff (to include CMAs, CNAs, RNs, Phlebotomists, Radiology Technologists, and LPNs) in conjunction with the Clinical Director and initiates remediation plans as appropriate.  

• Promotes quality and efficiency of patient care. Monitors quality of care, identifies areas for quality improvement and confers with the Clinical Operations Director for solutions issues.  

• Ensures consistent quality of ambulatory care regardless of cultural, economic, social or medical condition differences among patients. 

• Serves as a role model for clinical staff by demonstrating professionalism with minimal unplanned absences and consistent punctuality in reporting to work. 

• Leads QI projects and supports the implementation of quality improvement initiatives 

• Actively supports CQI activities through active participation while also ensuring staff participation in CQI meetings, etc.  

• Maintains timely, open, and positive communication wit