Skilled Trade Technical Service Associate IV

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.  

  

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, recognized fouryears in a row. For more information about Solenis, please visit www.solenis.com. 

We are seeking a highly skilled and experienced Technical Account Specialist to join our team in the chemical industry, with a strong focus on laundry care systems. The successful candidate will be responsible for installing chemical dispensers,calibrating and servicing laundry and kitchen pumps, and conducting technical training for clients and internal teams. This role demands extensive technical knowledge and hands-on experience in commercial or industrial laundry operations, as well as a strong understanding of chemical dosing systems.

Key Responsibilities

• Installation & Commissioning
• Calibration & Maintenance
• Training & Support
• Customer Service & Technical Consulting

Required Qualifications

• Strong background in chemical dispensing technologies, especially related to laundry or kitchen dosing pumps and automated systems.
• Experience in electrical wiring, plumbing connections, and basic control systems.
• Excellent troubleshooting and diagnostic skills.
• Ability to read technical diagrams and interpret installation manuals.
• Strong communication and interpersonal skills to train and support customers effectively.
• Willingness to travel locally and regionally to customer sites.
• Valid driver's license
• Valid driver's license
• Preferred experience in laundry or kitchen operations, preferably in a commercial or industrial setting.

Preferred Qualifications

• Prior experience working with major chemical or dispenser manufacturers
• Knowledge of hygiene standards, water quality, and fabric care in laundry or kitchen environments.

We understand that candidates will not meet every single desired qualification.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

 

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

 

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com

The expected compensation range for this position is between $57,000.00 and $95,000.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.