Customer Sales Manager – Dollar General

Job Description

Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!                                                                                                                      

This Customer Sales Manager (CSM) position perfectly embodies that ambition, as you will own & be responsible for Refrigerated and Frozen categories selling execution of $250M of revenue with Dollar General as a vital member of the Customer Business Team (CBT). The CSM serves as the liaison between Kraft Heinz and the Dollar General Team, leading all selling activities & driving efforts tied to improving our financial & market share profile. The CSM aims to deliver revenue and share objectives, pursue business strategies to of growth, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.

Essential Functions & Responsibilities

• Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth

• Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving

• Lead fix fee tracking in regard to new store openings and renovations

• Achieve promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categories

• Maintain files and business documentation to thoroughly detail business transactions

• Manage customer P&L and financial accounting model

Expected Experience & Required Skills

• Proven & tested experience in customer management, account management, and/or retail sales management for a CPG company

• Tested ability to own business process and Category management through a complex Sales position where you owned a desk of at least $50M of business

• Reside in the Nashville geography or open to relocation.

• Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives

• Trusted to work autonomously within a CBT framework to plan, organize and set/achieve priorities

• Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively

• Tested proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etc

• Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.

• Willing to travel 10-20% out of the area as needed

Work Environment & Schedule

This position is considered a hybrid office environment with limited travel or visits to external locations; offices are open workspaces. Additionally, this role requires ability to work a salaried, exempt schedule to best execute against customer and internal expectations.

Physical demands include but not limited to

• Willingness to drive and/or travel as needed

• Operate a computer and view screens for ~100% of work schedule

Location(s)

Goodlettsville Office

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NATAI@kraftheinz.com .