Day Program Specialist

Overview

Provide leadership on required program systems, policies, and procedures, assuring the completion of outcomes, including the administration of information, evaluation, development, management, and reporting within the organization. Assist in the hiring, development, and training of staff in the implementation of an array of systems. Ensure properstandards and regulations are adhered to as required by the agency and external funding sources. Exercise professional judgment and initiative regarding specific program and personnel needs. Mentor and advise staff in how to develop and network strategic relationships with peers, family members, professional, state, business, internal and community stakeholders. The Program Specialist will be a member of the new development team, and participate in all required aspects of expansion.

Responsibilities

• Provide a level of expertise and training in program systems, as needed.

• Provide direction, training, and coaching; conduct program reviews, provide guidance on career development.

• Train staff in responding to internal and external data collection and reporting requests.

• Coach staff appropriately with the goal of optimizing effort and achieving operational and fiscal goal. • Mentor and train staff in providing outreach and creation of environments in which family, friends, and established relationships of the person served can be fostered.

• Maintain and enhance staff’s knowledge of industry issues, trends, and techniques.

• Assist in hiring staff, as necessary.

• Apply counseling, disciplinary, and corrective action when warranted.

• Participate in the development and design of new program start-ups.

• Assist in developing systems and procedures for the effective and efficient operation of the division. • Analyze systems and resolve issues in conjunction with the Program Directors, Site Managers, and internal staff.

• Serve as a liaison to DOS and VP regarding program/personnel related issues.

• Assist in ensuring that regulatory and quality standards and procedures are adhered to.

• Assess agency and community needs and propose solutions. 

• Assist in ensuring maintenance and safety of program.

• Foster teamwork and leadership in work groups.

• Review and update documentation in individuals’ records, program log, and program records, as required.

• Perform in-service trainings and staff meetings, as needed. Perform orientation of new staff.

• Ensure compliance with all internal and external regulatory bodies.

• Participate in corporate-wide initiatives and systems.

• Participate in professional conferences and workshops

• Teach classes at the Training Center, as required.

• Represent Vinfen in professional, trade, regulatory, and funding source organizations; participate in committees, meetings, and other activities, as requested.

• Comply with all corporate and divisional policies and procedures, including safe work practices, worker’s compensation, universal precautions, and exposure control.

• Perform other related duties, as required.

 

Knowledge and Skills:

• Knowledge of human services relative to current assignment

• Sensitivity to cultural, religious, racial, disability, and gender issues

• Excellent organizational and writing skills

• Ability to balance many competing priorities

• Ability to negotiate, mediate, and resolve conflicts

• Ability to provide leadership and team management to staff

• Knowledge of operations management procedures and practices

• Knowledge of risk management

• Knowledge and use of different learning and communication styles

• Participatory skills, collaborative skills, teaching skills

• Knowledge of documentation requirements and regulations

• Ability to work independently and as part of an interdisciplinary team

• Ability to work in a professional and confidential capacity

• Knowledge of human, legal, civil rights, community, and other resources

• Knowledge of empowerment, self-advocacy and peer support techniques

• Knowledge of personal computer applications and equipment

• Knowledge of participatory planning techniques

• Knowledge of formal and informal assessment practices

• Knowledge of available equipment, therapies, and service providers

About Vinfen

Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,200 d