Business Liaison

JOB SUMMARY:

A core member of the C2 GPS’ workforce center team, the Business Solutions Liaison coordinates with local businesses to implement occupational and career services and programs for job seekers and matches employers with skilled workers to meet their workforce needs.

ESSENTIAL FUNCTIONS:

• Advocates workforce services and promotes workforce programs to chambers of commerce, professional associations, economic development corporations, and similar entities.
• Monitors program effectiveness, identifies opportunities and makes recommendations for improvement to achieve goals and deliverables.
• Performs market research, monitors, and analyzes data to identify industry trends and provide recommendations to management.
• Plans, coordinates, and facilitates hiring events and job fairs for customers and employers.
• Develops positive business relationships with hiring managers to proactively assess staffing needs.
• Provides customers with career counseling and advising, resume and cover letter development, interview preparation, compensation and offer negotiations.
• Ensures participants are registered in state labor exchange systems and resumes are posted and viewable by businesses utilizing the system and assist participants in the labor exchange system.
• Coordinates, attends, and participates in external recruiting events, job fairs, and networking opportunities to keep informed of employment trends and labor market changes.
• Ensure compliance with federal, state, local employment laws and regulations and company policies.
• Performs other related duties as assigned.

KNOWLEDGE/SKILLS/ABILITIES:

• Knowledge of effective management techniques and practices to include planning, strategy development and implementation, assessment of outcomes and accountability.
• Knowledge of applicable policies and procedures to ensure compliance with federal, state, and local guidelines.
• Knowledge of the principles of program planning, design, and evaluation.
• Knowledge of laws, regulations, and best practices applicable to hiring and employment recruiting practices.
• Knowledge of word processing, spreadsheet, technology, and computer skills.
• Exceptional customer service and interpersonal skills.
• Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
• Excellent verbal and written communication skills.
• Ability to learn applicant-tracking software or other recruitment systems.
• Ability to develop strategies and solutions.
• Ability to perform market research, monitor, analyze, and interpret data.

EDUCATION AND EXPERIENCE:

• High School Diploma or GED required.
• Undergraduate degree preferred and one (1) year of relevant experience preferably in workforce development.
• Additional relevant experience may be considered in lieu of education.
• Valid driver’s license and proof of insurance with good driving record.
• Bilingual in English and Spanish preferred.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPANY OVERVIEW:                              

C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers. 

At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference. 

Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled custom