About the Team

The Emerging Verticals Team is responsible for identifying & scaling the next vertical across onto DoorDash’s Marketplace. This is a team consisting of 6 strategic sellers across MM Grocery, Pets, and Alcohol as well as a vendor team lead overseeing Retail, Convenience, and Alcohol across pre-sale, implementation, and post-sale. 

About the Role

As the leader of our Emerging Team, you will own building new segments within DoorDash. What we’re building for these customers is unique: a Marketplace and platform service that allows them to attract new customers, catalog their inventory, and reach their existing customers in new ways. In our quest to be your digital key to the physical world, new verticals represent the new major segments after Restaurants that we aim to win.  You will also be responsible for sales performance, hiring, retention, job satisfaction, and the team development for your organization, as well as expanded leadership initiatives across the full DoorDash SMB/MM Sales organization.  

You will report into the Director of New Verticals within our SMB Sales Organization. You will work closely with our New Categories Mx S&O, Sales Ops, and General Management teams. 

You’re excited about this opportunity because you will…

• Build: We are far from done building at DoorDash. You will build teams by recruiting vertical leaders, build programs aimed at growing our people, and build sales functions and motions that increase our productivity.
• Train: these are new verticals for us, you will be responsible for learning it from the ground up and training your team in prospecting strategies, pitching process, and closing tactics to help them succeed. 
• Growth: To achieve multi-generational success, we need to have the strongest talent on our team. We'll get there not only by recruiting the best, but also, you will apply deliberate development efforts to that talent to give them the tools to succeed across individual and team functions.
• Perform: hitting selection goals is the key to success in all of our new verticals.   We operate under a quarterly Objective and Key Result (OKR) system; it’s the responsibility of our Senior Manager of Pre-Sales is to drive the team’s performance into the green each quarter, surface the voice of the market, and ask for what is needed to get the team back on track when headwinds set us back. 
• Collaborate: Beyond leading your team, it will be your responsibility to help your cross teams across Merchant Strategy, Sales Ops, Sales Planning, HR, Recruiting, Finance relate to the pain points of our merchants andS Sales Reps. Without obsessing over this pain, we will not move as quickly as we need to to remain empathetic to the needs of our customers.
• Motivate: the key input to success is our people. The chief constraint on hitting selection goals is doing so while building a high morale team.

We’re excited about you because…

• You have…
• 6-8+ years leading sales teams. Foundational experience overseeing and developing sales team members, from sales development to closing roles.
• 4+ years leading sales organizations. We require the experience of leading organizations consisting of several layers and many functions.
• Mid-Market and/or SMB pre-sales expertise (prospecting, appointment setting, pitching, closing, activating)
• At least 6-8+ years pre-sales management or senior management experience managing leaders
• At least 2+ years at DoorDash (if applicable) OR Seed Stage → Series B or C growth
• Track record of consistently achieving 100+% to goal
• Experience leading and/or contributing to strategic planning cycles
• Acute understanding of sales operations and processes
• Experience building a business, vertical, or product in the past 
• Track record of hiring top performers
• Can interface between C-Suite and Reps
• Comfort with our tech stack, including Salesforce.com, Google Docs, Google Sheets, Outreach.io, Chorus.ai
• You’re a builder at heart — you dream big and start small when it comes to business and people leadership and are an owner of deal strategy, job competencies, lead segmenting, and the other key pieces of infrastructure that allow your team to succeed 
• You’re comfortable with ambiguity — goals will be aggressive and infrastructure shaky; in the face of uncertainty you truth seek to find problems and show a bias for action to marry those problems with solutions 
• You are DoorDash first — you work well with others under the one team one fight mindset and choose optimism on solv