Seasonal Client Service Associate - Full Time

Benefits:

• Employee discounts
• Opportunity for advancement
• Training & development

Client Service Associate – Seasonal Full Time
📍 Elkhart, IN (Occasional shifts at McKinley office in Mishawaka, IN)
💲 $14/hour | Seasonal through April 15

We are hiring a full-time seasonal Client Service Associate to support our office during the busy tax season. This role is ideal for someone who enjoys working with people, providing great customer service, and gaining experience with office operations.

As the first point of contact for our clients, you will greet clients, confirm appointments, follow up with past and potential clients, and help ensure a positive experience while clients wait for their tax preparation services.

This position is primarily based at our County Road 6 location, with occasional shifts at our McKinley office for training and support during high-volume days.

Position Details

• Full-time seasonal role through April 15
• $14 per hour
• Flexible availability required
• No early mornings or late evenings, weekend availability required
• Closed on Easter

Requirements

• Customer service experience required
• Strong communication and people skills
• Comfortable using computers and ability to learn new technology quickly
• Ability to work in a fast-paced environment

This is a great opportunity to gain office experience and learn about the tax preparation industry. Individuals with an interest in tax preparation may have opportunities for additional training and future seasonal employment.

Perks

• Free Tax Return!
• Tax preparation training
• Continuing tax education
• Opportunities for advancement

If you enjoy working with people and want to build valuable office and customer service experience, apply today!
Compensation: $14.00 per hour

Working at Jackson Hewitt

Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.

Taxes are fun (really!)

Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.

PTIN Certification: Yes

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