Caregiver Program Specialist - Non-Merit

Posting number: 004.490 8-2026

Department: AGING

Job classification: NON-MERIT POSITION

Posting type: Open

Categories: Administration, Health Services, Social Services, Human Services, Community and Social Services

Summary

Regular Schedule:  28 hours per week.

This position is supported by grant funding and will remain active as long as funds are available.

A vacancy exists in the Community Services, Caregivers Program, Department of Aging.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.  

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring within this class may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time. 

List all promotions and changes in job duties due to reclassification as separate work experience on your application.  Applicants must include the dates of the promotions and reclassifications.

Note:  Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered.  A resume will not be considered in determining your qualifications for a position.  Applicants selected for an interview may provide a resume at that time.

You MUST attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Examples of duties

• Provides telephone consultation and completes intakes
• Provides assessment, information and referral in person and by telephone
• Writes letters based on the consultation, sends to caregiver and uploads them to Wellsky
• Helps with application for stipend process
• Co-facilitates Caregiver Resource Sessions virtually and in person
• Leads or co-leads monthly support group for caregivers
• Participates in special projects and new initiatives
• Records monthly client and outreach statistics
• Assists with the implementation of caregiver conferences and Expo
• Prepares and vends table at outreach events

Experience, Knowledge: 

• Experience in interpreting and disseminating resource information.
• Knowledge of resources for older adults and/or individuals with disabilities.
• Experience working directly with the older adults and/or persons with disabilities.
• Knowledge of caregiving whether personal or professional.
• Experience delivering presentations, in-person and on virtual platforms.

Skill, Knowledge and Abilities:

• Strong computer skills and proficiency with Windows 10/11, MS Word, Excel
• Database management
• Experience with meeting platforms; Webex, Zoom or Teams
• Email and Internet-search proficiency
• Laptop: knowledge of set up, trouble shooting and usage of equipment
• Communication skills: polite customer service over the phone and in person
• Writing Skills: creating business letters, writing brief articles, documenting client contact
• Effective time management and organizational skills
• Knowledge of available resources for older adults and caregiving families
• Ability to provide presentations on a virtual platform
• Effective presentation skills to large groups 
• Ability to work an occasional Saturday and some evenings

 (NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for this position.) 

Qualifications

Required Qualifications 
Graduation from an accredited college or university with an associate in arts (AA) degree in Communications Studies, Social Science, Gerontology,  Behavioral Science, Human Services or related field.