Civil Engineer - Site Design

 

 

Civil Engineer – Land Development/Site Design

 

Position Summary:

Bentley Systems is seeking a talented individual to become a valued member of our Global Technical Support team. This position will interface with our users to provide site design and land development civil engineering software technical support, demonstrations, and training, as well as interact with our Development, Professional Services, Quality Assurance, Marketing and Sales teams.

 

Your Day-to-Day / Responsibilities:

• Providing technical application support to users, answering complex questions on the use of software to model various land development projects. These projects include: mixed-use, industrial, commercial, residential, and municipal site development projects.

• Providing support for typical site design functions such as municipal code research, processing survey plans, preparation of design documents, earthwork calculations, creation of permitting submittals, creation of storm and sanitary drainage plans, communication between several stakeholders, construction inspection, and creation of as built plans/documentation.

• Teaching engineers and designers how to best use the available site design and land development software tools to accomplish their project goals.

• Acting as a consultant to engineering/architectural firm and government organizations to implement our design software in their organization or projects.

• Producing training materials and multimedia materials used to train users in the use of the design software.

• Serving as primary support liaison between Bentley and users.

• Occasionally travelling to user sites to perform training and consulting.

• Conveying user feedback to product development staff. Presenting user requirements in the form of specification to software developers for the development and enhancement of program commands and workflows.

• Possessing thorough knowledge of company’s products and other applications used by users.

• Resolving clients' application questions or problems over the telephone in the areas of system configurations/setup, product functionality and bugs/enhancements.

• Keeping users informed of how and when problems are resolved.

• Being involved in any additional follow up, testing and troubleshooting.

• Appropriately referring issues to other support and quality assurance areas.

• Promoting and maintain a high quality, professional, service-oriented company image among users

 

What You Bring to The Team / Required Knowledge, Skills, Abilities, and Experience:

• Bachelors degree in Civil Engineering or equivalent experience in site design and land development

• 5 years of site design and project management experience

• Prior experience with SITEOPS, Civil 3D, InfraWorks, AutoCAD, OpenSite/OpenRoads Designer, InRoads, GEOPAK,  and MicroStation strongly preferred

• Excellent written and verbal communication skills

• Strong critical thinking skills and a desire to solve problems

• Self-motivated, proactive with a strong desire to learn

• This role does not require travel.

• Requires sitting or standing at will while performing work on a computer. The role requires communication with managers, peers, and other colleagues of the company in person (on occasion), and by utilizing Microsoft Teams chat, calling, and meeting functions.

 

What We Offer:

• A great Team and culture – please see our Recruitment Video.

• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.

• Competitive Sa