Sr. Solutions Engineer - Mid-Market | Houston | Austin

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Job Overview
The Mid-Market Solutions Engineer is a solution sales–focused role that partners with Business Sales to drive revenue by applying technical expertise to customer opportunities. This role works closely with Account Executives to support the sales process, uncover customer business challenges, and position integrated technology solutions that align with customer business objectives.

This position focuses on Mid-Market organizations with 300–999 employees, supporting companies that require scalable technology solutions to enable distributed workforces, operational efficiency, and secure connectivity across multiple locations.

Solutions Engineers engage directly with business decision makers and technical stakeholders to translate customer needs into outcome-driven solutions using T-Mobile’s portfolio, including connectivity, collaboration, IoT, security, and managed services. Success in this role is measured by the ability to accelerate sales opportunities, influence technical decision makers, and position T-Mobile as a strategic technology partner for mid-market customers.

Job Responsibilities:

• Partner with Account Executives to support Mid-Market customers (300–999 employees) through technical consultation, solution design, and customer engagement throughout the sales cycle
• Lead technical discovery with business and IT stakeholders to understand operational challenges, technology environments, and strategic goals
• Design and position end-to-end solutions leveraging T-Mobile’s portfolio including Business Internet, mobile connectivity, IoT, collaboration platforms (e.g., Microsoft 365, Dialpad), and security solutions
• Deliver technical presentations, solution demonstrations, and architecture discussions that align technology capabilities to customer business outcomes
• Support the sales cycle by validating technical requirements, responding to technical questions, and ensuring solution alignment during opportunity progression
• Collaborate with internal teams including product, engineering, implementation, and partners to develop customer-specific solutions
• Maintain expertise across T-Mobile’s solution portfolio, wireless technologies, and industry trends impacting mid-market businesses
• Contribute to team knowledge sharing and enablement initiatives that improve technical selling effectiveness across the organization
• Support additional initiatives and projects as assigned by leadership

Education and Work Experience:

• Bachelor’s Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required)
• 7–10 years of experience in telecommunications, technical sales engineering, IT architecture, or network engineering with a demonstrated ability to support complex solution sales
• 1–3 years of experience in a customer-facing sales or sales engineering role supporting revenue-generating activities
• Experience working in consultative sales environments supporting Mid-Market or Enterprise accounts
• Experience collaborating with cross-functional teams in matrixed organizations to deliver customer solutions

Knowledge, Skills and Abilities:

• Technical Consulting – Ability to translate business challenges into scalable technical solutions across connectivity, cloud collaboration, and enterprise technologies (Required)
• Solution Architecture – Experience designing integrated solutions involving networking, mobility, collaboration, IoT, or edge technologies (Required)
• Technical Presentations – Ability to develop and deliver impactful technical presentations, demonstrations, and architecture discussions (Required)
• Communication – Excellent verbal and written communication skills with the ability to engage both business and technical audiences (Required)
• Strategic Thinking – Ability to align technology solutions with customer business outcomes and long-term strategy (Required)
• Technical Expertise – Subject matter expertise in at least two of the following areas:
• Mobile Networking, Fixed Wireless Access, Collaboration Platforms (Microsoft 365 / UCaaS), IoT / Telematics, Security, SD-WAN / Edge Networking (Required)
• Collaboration – Ability to work effectively with sales, product, engineering, and