Sr. Director Product Operations and Pricing

About Neo4j:

Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden relationships and patterns across billions of data connections deeply, easily and quickly. Customers use Neo4j to gain a deeper understanding and reveal new ways of solving their most pressing problems. Over 75% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.

At Neo4j, we’re proud to be building the technology that powers breakthrough solutions for our customers, helping them cure diseases, fight fraud, crush pandemics, and accomplish their most ambitious missions—even if it’s getting humans to Mars. Learn more at neo4j.com and follow us @Neo4j.

  Our Vision: 

At Neo4j, we have always strived to help the world make sense of data.  

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

Job Overview:
The Senior Director of Product Management and Operations is responsible for leading and driving product strategy, operations, and pricing. This includes defining the pricing across the portfolio of products at Neo4j, as well as overseeing the product operations team. The ideal candidate will have a strong background in product management, cloud computing, pricing strategy, and analytics. This role requires heavy use of data analytics to make data-driven decisions hence background in product analytics will be preferred. In this role, you will report directly to the Chief Product Officer while collaborating with key stakeholders internally at Neo4j, and externally.

Responsibilities:

• Visionary Leadership: Define and communicate a compelling data-driven product vision, aligning it with Neo4j's strategic objectives and customer needs.
• Strategic Roadmapping: Develop and execute a comprehensive product roadmap in partnership with overall product and engineering teams.
• Team Oversight: Lead and mentor the product operations team, guiding them in customer feedback collection, product reviews, and effective product lifecycle management.
• Cross-functional Collaboration: Work closely with engineering, sales, and marketing teams to ensure seamless alignment of product strategy with company-wide goals.
• Pricing Strategy: Craft innovative pricing strategies that maximize customer value and drive revenue growth, while staying attuned to market trends and competitive dynamics.
• Industry Representation: Serve as a Neo4j ambassador at industry events and conferences, promoting our brand and showcasing our thought leadership.
• Continuous Innovation: Foster a culture of innovation within the product team, encouraging creative thinking and experimentation.
  
  

Requirements:

• Experience: A minimum of 10 years in product management, with a specific focus on cloud computing solutions.
• Pricing Expertise: Demonstrated understanding of pricing strategy, with a track record of successfully implementing effective pricing models.
• Data Analytics: Demonstrated usage of data to drive key business decisions. 
• Operational Excellence: Hands-on experience in product operations, including customer feedback analysis and lifecycle management.
• Communication: Exceptional communication and interpersonal skills, with the ability to convey complex concepts clearly to diverse audiences.
• Team Player: Strong collaboration skills, comfortable working independently as well as within cross-functional teams.
• Cloud Mastery: Deep familiarity with major public cloud providers like AWS, Azure, and GCP.
• Project Leadership: Proven ability to manage complex, cross-functional projects and deliver impactful results.
• Education: A Master's, PhD, MBA, or equivalent degree is highly desirable.
  
  

Additional Notes:

• Business Acumen: This role requires strong business acumen, allowing you to make strategic decisions tha