Naswik General Manager

ABOUT US:  

On behalf of Chugach Naswik and under the direction of the Chugach Alaska Corporation Vice President of ANCSA and Community Affairs, the Naswik General Manager provides oversight of the operations for Chugach Naswik, a short term and nightly rental facility in Valdez, AK. Responsibilities include supervision of Naswik staff, assuring safe and quality building and property maintenance and safety procedures. , Assure Naswik leases, residents and guests satisfaction with the property under their lease or rental terms. Responsible for client relations, including negotiating lease and rental agreements. Maximizes revenues and profitability for the property through marketing units for rent and efficiently managing costs.

 

CHUGACH’S EXPECTED BEHAVIORS:

Chugach is looking for more people who believe that the following behaviors are fundamental to any job:

1. Always doing the right thing
2. Creating meaningful value
3. Leaving things better than you found them
4. Empowering people
5. Building community

 

SUMMARY/GENERAL DESCRIPTION OF JOB:

On behalf of Chugach Naswik and under the direction of the Chugach Alaska Corporation Vice President of ANCSA and Community Affairs, the Naswik General Manager provides oversight of the operations for Chugach Naswik, a short term and nightly rental facility in Valdez, AK. Responsibilities include supervision of Naswik staff, assuring safe and quality building and property maintenance and safety procedures. , Assure Naswik leases, residents and guests satisfaction with the property under their lease or rental terms. Responsible for client relations, including negotiating lease and rental agreements. Maximizes revenues and profitability for the property through marketing units for rent and efficiently managing costs.

 

ESSENTIAL DUTIES & JOB FUNCTIONS / ACCOUNTABLE FOR:

• Manages the day-to-day operations of the Chugach Nawik short term housing /hotel property.
• Organize, oversee and perform building and property maintenance.
• Supervises and develops staff to ensure efficiency and high levels of customer service.
• Collaborates with guests, vendors, and stakeholders to establish and maintain positive relationships.
• Works with vendors to assure services are sufficient, this may include snowplow operator, landscaping, cleaning services and food vendors.
• Works with property owner to identify key metrics and provides regular reports to leadership and makes recommendations for continued improvement.
• Oversight of marketing and communications, including keeping website and reservation platforms current and effective to attain maximum occupancy rates.
• Monitor and manage expenses to ensure cost efficiency and management within approved budgets.
• Directs and executes quality control measures for hotel operation to ensure optimized processes, quality and cost effectiveness.
• Monitor industry trends and implement best practices, including setting competitive rates for nightly rentals.
• Ensure compliance with all relevant laws, regulations, and policies such as labor laws, OSHA health and safety requirements, etc.
• Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.
• Builds and maintains alignment around culture to operate with safety, integrity, and ethical and legal business practices.
• Performs related duties as assigned.

 

Work Conditions:

Work requires the individual to be on their feet throughout the day checking the building, talking with guests, overseeing employees. Responsibilities including outdoor duties, which involve inclement weather, related to maintenance of the building and property. Work includes travel by vehicle to secure parts and supplies as needed and may also involve aircraft to attend meetings. Office work is performed in a traditional office environment. Incumbent should be able to walk unassisted, bend, squat, lift and stand or sit for extended periods of time.

 

Knowledge, Skills and Abilities: 

• Demonstrated knowledge of property management and hospitality industry
• Excellent leaderships skills, including goal setting, motivating, training and mentorship
• Effective conflict resolution and problem solving skills
• Experience supervising others
• Excellent customer service skills
• Excellent interpersonal, written, and oral communication and computer skills.
• Ability to perform duties in a timely manner and meet established deadlines.
• Skill in projecting and operating within a cost-effective budget.
• Ability to work in a te