Senior Designer (remote)

This is a remote position.

Ad Hoc is a digital services company that helps the federal government better serve people. Our teams use modern, agile methods to meet the needs of our users while closing the gap between consumer expectations and government.   

Work on things that matter

Our teams connect Veterans with services designed for their needs, help millions of people access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we’re also changing how the government thinks about and uses technology. 

Built for a remote life

Ad Hoc is remote-first and remote-always. We’ve designed our culture, communications, and tools to support a nationwide team. Being remote allows Ad Hoc to bring the best people onto our teams and give them the freedom to create a work environment that fits their lives. Maybe you need to adjust your schedule to care for your family or take a bike ride. At Ad Hoc, that’s welcomed. 

Committed to high expectations and a welcoming culture

Ad Hoc values acceptance, accountability, and humility. We aren’t heroes. We leave our egos at the door to learn from our mistakes and improve the process for the next time.. We build small, inclusive teams to bring the best of consumer technology to the problems of government.

The Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the VA to design and deliver seamless user experiences for Veterans, their families and caregivers, and VA employees. By applying better practices in service design, product management, and technology, we enable VA to increase the usage, quality, and reliability of services and decrease the time Veterans spend waiting for outcomes.

Primary Responsibilities: 

In this role, you will serve as an experienced individual contributor within a team, with the expectation that you will further develop your leadership, guidance and mentoring skills. With minimal oversight from leadership, you will be responsible for supporting the goal of meeting scope, schedule and delivery requirements. A Senior Designer impacts the long-term goals of the program, while contributing to the development of the program’s design strategy. You may serve as the discipline’s primary lead when working with stakeholders and utilize strong influential skills to drive improvements in design processes and practices. Primary expectations of a Senior Designer include:

• Strong influential skills to build relationships with team members, government and company stakeholders, and program management
• May lead cross functional efforts for delivery team members and team leads 
• Navigates ambiguous requirements and environments to support delivery
• Leads the delivery of design work such as design initiative briefs, discovery artifacts, sketches, wireframes, UX flows, low and high fidelity prototypes, heuristic evaluations, competitive analysis, and design system contributions
• Comprehensive understanding of scope requirements to prioritize design activities
• Responsible for working with users to support the development of effective designs
• Experienced with design skill principles, with the ability to provide recommendations associated with typography and hierarchy
• Delivers design work including discovery artifacts, sketches and rough prototypes, wireframes, UX flows, and high fidelity prototypes
• Demonstrates the ability to coach designers; with a focus on providing actionable feedback that helps individuals grow in objective ways
• Manages the development of competitive analysis, and reports results to stakeholders
• Contributes to the design libraries and provides visual design and brand artifacts
• Facilitates discussions with multi-disciplined teams to drive productive discussions and articulate goals in order to deliver upon requirements 
• Experienced with storytelling to deliver compelling artifacts and presentations that distill highly complex issues into focused, understandable solutions 
• Ability to identify risks and communicate to leadership; provides recommendations to mitigate identified risks 
• Participates in grading candidate homework and participating in panel interviews

Basic Qualifications: 

• Bachelor’s degree and 7+ years of experience 
• Experience working in collaboration with digital product teams
• Willingness to be a generalist and willingness do to both research and design
• Understanding of human-centered design, interaction design fundamentals, and UI design best practices including accessib