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Manager - EMCC/SEP
Hope ServicesUnited Statesfull_timeVerifiedPosted 31 Mar 2025
💰 $105,060/yr($71,760/yr – $105,060/yr)
About the role
Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?
Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<<
Salary Range: $5,980.00 - $8,755.00 per month commensurate with experience and qualifications
Summary Manages the full functions of a service center, providing multiple services to consumers at multiple locations. Supervision and staff development, program planning, and implementation to meet agency, program and consumer goals. Develop community awareness and facilitate inclusion of persons with disabilities into the community. Provides budget development, fiscal management, and grant management. Essential Functions The following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions: 1. Provide leadership in program and business development. Write service designs; make recommendations for new businesses, programs and services. 2. Develop and manage departmental budgets for assigned services or programs. Monitor and analyze monthly reports of income and expense to assure targets are maintained. 3. Oversee all personnel actions including hiring, evaluation, training, discipline and terminations. Provide training, development, and orientation of staff. 4. Oversee and assure quality of service and business operations of home department as well as external business operations as assigned or developed in service center jurisdiction. Manage special projects. 5. Develop and maintain external relationships with funders, families and other agencies/businesses. Conduct tours and perform presentations as needed. 6. Attend management, board and committee meetings, directs regular departmental staff meetings. May lead Agency wide task force or special projects. 7. Assures compliance with Agency policies and procedures, and Agency wide safety programs. Leads the implementation of the program safety program. 8. Acts as a resource for other programs/departments, staff and the community in area of concentration and /or expertise. 9. Develops program manuals, brochures and publications. 10. Provides direct service in program operations as needed to assure adequate staffing ratios. 11. Acts as a mandated abuse reporter. 12. Performs other duties as assigned to assure efficiency of program. Qualifications Required Bachelors Degree in human services plus four years of supervisory experience working with people with disabilities in a rehabilitation environment, or an approved equivalent combination of experience and education. Some positions may require specific credentials, certification and/or license. Required Knowledge and Skills 1. Proficiency in MS Word, Excel, database and spreadsheet 2. Ability to communicate effectively, both verbal and in writing, and provide excellent customer service. 3. Ability to provide leadership, guidance and direction toward program and agency goals and vision, and facilitate quality delivery of services and products to a wide range of internal and external customers. 4. Knowledge of the principles of management, supervision, planning, fiscal management, fair employment practices, regulations, safety, health and client rights 5. Knowledge of relevant legislation and regulations. 6. Knowledge of re
Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<<
Salary Range: $5,980.00 - $8,755.00 per month commensurate with experience and qualifications
Summary Manages the full functions of a service center, providing multiple services to consumers at multiple locations. Supervision and staff development, program planning, and implementation to meet agency, program and consumer goals. Develop community awareness and facilitate inclusion of persons with disabilities into the community. Provides budget development, fiscal management, and grant management. Essential Functions The following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions: 1. Provide leadership in program and business development. Write service designs; make recommendations for new businesses, programs and services. 2. Develop and manage departmental budgets for assigned services or programs. Monitor and analyze monthly reports of income and expense to assure targets are maintained. 3. Oversee all personnel actions including hiring, evaluation, training, discipline and terminations. Provide training, development, and orientation of staff. 4. Oversee and assure quality of service and business operations of home department as well as external business operations as assigned or developed in service center jurisdiction. Manage special projects. 5. Develop and maintain external relationships with funders, families and other agencies/businesses. Conduct tours and perform presentations as needed. 6. Attend management, board and committee meetings, directs regular departmental staff meetings. May lead Agency wide task force or special projects. 7. Assures compliance with Agency policies and procedures, and Agency wide safety programs. Leads the implementation of the program safety program. 8. Acts as a resource for other programs/departments, staff and the community in area of concentration and /or expertise. 9. Develops program manuals, brochures and publications. 10. Provides direct service in program operations as needed to assure adequate staffing ratios. 11. Acts as a mandated abuse reporter. 12. Performs other duties as assigned to assure efficiency of program. Qualifications Required Bachelors Degree in human services plus four years of supervisory experience working with people with disabilities in a rehabilitation environment, or an approved equivalent combination of experience and education. Some positions may require specific credentials, certification and/or license. Required Knowledge and Skills 1. Proficiency in MS Word, Excel, database and spreadsheet 2. Ability to communicate effectively, both verbal and in writing, and provide excellent customer service. 3. Ability to provide leadership, guidance and direction toward program and agency goals and vision, and facilitate quality delivery of services and products to a wide range of internal and external customers. 4. Knowledge of the principles of management, supervision, planning, fiscal management, fair employment practices, regulations, safety, health and client rights 5. Knowledge of relevant legislation and regulations. 6. Knowledge of re
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