Client Service Representative (CSR)

Department: Receptionists

Employment Type: Full Time

Location: Austin, Texas

Description

PAZ Veterinary East is now hiring for a full-time client service representative to join our team at the front desk!

We aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures and beliefs. We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care. Our focus is on being a place of comfort for our clients and pets, in sickness and in health. 

Some of the responsibilities you will own in this role:

• Provide friendly, quality customer care to patients and clients
• Process invoice payments
• Answer phones, schedule appointments, and obtain all necessary medical history
• Determine the status of the patient’s immunizations and tests
• Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
• Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
• Accurately input data into computer software

Preferred Qualifications

• Must have a high school diploma
• Must have weekend availability as needed
• Must be able to lift 30-50 pounds

Benefits

• Paid time off
• Paid parental leave
• Health, dental, vision, and life insurance
• Employee discounts
• Flexible schedules
• 401K with company match
• Training and career development