Warehouse Asset Technician

A perk you’ll enjoy from day one:  
Complimentary breakfast and lunch options, always-stocked snacks, and convenient on-site   
parking.  

OUR COMPANY  
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and   
Business IT Support services to some of the world’s largest industry leaders. We deliver   
forward-thinking solutions based on multi-domain architecture.  
Customer satisfaction and commitment to superior service quality are our top priorities,   
alongside investing in and supporting our partners and employees.  
We are a truly international IT provider, delivering services with global simplicity and trusted   
transparency.  

WHAT YOU WILL DO  
As a Warehouse Asset Technician, you will play a critical role in bridging warehouse   
operations with hands-on technical support. This position combines logistics expertise with IT   
hardware diagnostics, repair coordination, and team leadership responsibilities in a fast
paced, high-impact environment.  

You will:  
• Lead standard creation and ensure adherence across global asset technician teams  
• Act as a point of escalation for process, technical, and operational queries  
• Provide hardware support for a wide range of devices, including Apple and Windows   
products  
• Deliver software support across macOS and Windows environments (including Boot   
Camp and Parallels)
• Triage assets and diagnose hardware or cosmetic issues, recommending appropriate   
repairs  
• Troubleshoot internal systems and resolve day-to-day operational challenges  
• Manage repair timelines, partner deadlines, and ensure high-quality completion   
standards  
• Compile repair data and provide performance reporting to management  
• Maintain accurate asset tracking and update customer portals with real-time status  
• Prepare assets for shipment, including picking, packing, labeling, and coordinating with   
couriers  
• Receive, inspect, and process inbound shipments; stock inventory appropriately  
• Assist with loading and unloading shipments and warehouse material handling  
• Conduct cycle counts and support ongoing inventory audits  
• Partner with regional and global inventory teams for alignment and process   
consistency  
• Support new hire equipment deployment and regional logistics coordination  
• Oversee e-waste processing, donation logistics, and proper disposal practices  
• Travel to customer sites within the region for urgent technical or logistical requests  
• Work efficiently in a fast-paced, team-driven environment while maintaining high data   
integrity standards  
• Take on additional tasks or special projects as assigned by site leadership  

WHAT YOU NEED TO SUCCEED  
• Previous experience leading or mentoring a team in a fast-paced or high-demand   
environment  
• Experience in logistics, warehousing, IT support, or hardware repair (preferred)  
• Strong technical aptitude with a willingness to learn device repair and troubleshooting  
• Familiarity with Apple and Windows operating systems  
• Proficiency with Microsoft Office and Google Workspace (especially Excel/Sheets)  
• Excellent time management skills with the ability to prioritize and make quick decisions  
• Strong written and verbal communication skills  
• High attention to detail and commitment to data accuracy  
• A proactive, customer-focused mindset with strong problem-solving abilities  
• Ability to work independently while contributing effectively to a team  
• Flexible and adaptable approach to changing priorities and customer needs  
• Comfortable being hands-on with inventory, equipment handling, and warehouse   
operations  
• Ability to lift and move equipment in a warehouse environment

DESIRABLE SKILLS  
• Experience with inventory management or asset tracking systems  
• Background in IT hardware repair or technical environments  
• Knowledge of global logistics or multi-region operations  
• Experience working with ticketing or queue management systems  

EOS BENEFITS  
At EOS IT Solutions, we are committed to supporting the well-being and success of our team.   
Our comprehensive benefits package includes:  
• Health, Vision, and Dental Insurance (starting the 1st of the month after your start   
date)  
• Occasional overtime and bonus opportunities for hourly employees  
• 10 days of Paid Time Off (PTO) annually  
• 12 paid holidays  
• 6 sick days (available immediately)  
• 401(k) retirement plan (available after 90 days)  
• Complimentary onsite p