Working Student Customer Success - DACH (m/f/d)

Allow us to introduce ourselves

Hello there! We’re Appinio, the fastest (and coolest) market research platform. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make better data-driven decisions.

We started out in Hamburg back in 2014 but we’re now humbled to call the world our playground, with over 260 employees spread across 15 countries (we’re remote-first), 2600+ international clients, delivering research from +190 markets, globally.

Want to be a part of the Appinio movement? 🚀

Your mission as a Working Student Customer Success — DACH (m/f/d)

We are looking for a Working Student Customer Success — DACH to support our Customer Success Team for Appinio. In this role, you will support our Customer Success Managers and team, making sure our customers get the insights they need for their business success. You will be at the forefront of our journey to revolutionize the insights market and set the foundation for a career in Customer Success, Account Management or Sales in one of Europe’s fastest-growing companies.

What you’ll be doing

• Preparing proposals, slides, and other materials for stakeholder communication
• Developing content and formats to educate and engage customers (e.g., webinars, use cases, newsletters, etc.)
• Supporting operational day-to-day tasks (e.g., planning and organizing monthly meetings, managing digital workspaces for team collaboration)
• Supporting the maintenance and administration of our CRM system, HubSpot

You will thrive in this role if

• You have strong Excel and PowerPoint skills
• You have previous experience in fast-paced, demanding environments such as management consulting, big tech, or startups
• You are able to break down complex issues effectively
• You possess an analytical mindset with strong quantitative problem-solving skills
• Experience with HubSpot or other marketing automation tools is a plus
• You demonstrate strong verbal and written communication skills in English and German
• You show a high degree of proactivity, diligence, and a "get-things-done" mentality

What’s in it for you?

• All the hardware you need and your own MacBook

This post not only outlines our ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm.

Appinio is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Learn more about us:  appinio.com    LinkedIn    Xing     Kununu    Instagram