Jobs and Careers
CA
United Statesfull_timeVerifiedPosted 13 Sept 2024

About the role

ESSENTIAL JOB FUNCTIONS: 

  • Maintain a welcoming and friendly attitude, while contributing to a teamwork-based work environment. 
  • Learn the menu to explain offerings, make recommendations and suggestively sell to our Guests. 
  • Provide each guest with a friendly welcome and memorable farewell to ensure a positive, memorable visit and promote repeat visits. 
  • Suggestively sell and let guests know about current features and promotions. 
  • Ensure Guests' order is accurately recorded in a timely manner. 
  • Deliver food to guests within and outside of your section. 
  • Check back with guests, provide refills and pre-bus throughout the guest experience. 
  • Partner with other Team Members to ensure Guests all guests needs are met. 
  • Perform opening and closing duties as well as running side work. 
  • Ensure the highest quality preparation and presentation of food and beverage items are delivered to Guest. 
  • Responsible for attention and prompt response to the guests' needs and requests throughout their entire visit. 
  • Present an accurate guest check, accept payment, and quickly complete the transaction. 
  • Answer the phone and assist with answering guests' questions in a friendly, courteous manner. 
  • Serve alcoholic beverages in accordance with the policy. 
  • Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition. 
  • Process guest checks and payments in compliance with cash handling, credit card and accounting policies and procedures 
  • Report all tips in compliance with company policy and IRS regulations. 
  • Consistent professional and positive attitude and actions when communicating with guests and team. 
  • Other duties as assigned. 

 

EDUCATION and/or EXPERIENCE:   

  • High School Diploma or High School equivalency preferred 
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. 
  • Must be able to obtain a required Non-Gaming License. 

 

 

 

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:  

  • Ability to stand for long periods of time. 
  • Repetitive lifting of up to 15 lbs. 
  • Frequent walking. 
  • Work area is subject to variable temperatures. 
  • May be subject to smoking environment and moderate noise. 

 

 

 

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Company

Caesars Entertainment

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