Reservations agent - 6 month fixed term contract - Cashel Palace Hotel

Company Description

A Palladian manor, in the heart of Ireland, Cashel Palace is a luxury hideaway, meticulously restored and exquisitely reimagined. Spectacularly located by the Rock of Cashel in picturesque Co. Tipperary, the hotel is enveloped in nature and overlooked by ancient history. 

Job Description

Key Duties and Responsibilities

• Manage guest enquiries and reservations, ensuring that their needs and wants are met to the highest standard.
• Give details of hotel facilities and pricing information.
• Upsell other areas of the hotel.
• Ensure expectations are set correctly, in advance of the guest’s stay.
• Office administration as required

Requirements:

• 1-year previous experience in a reception/reservations role in a hotel
• Previous experience using Hotsoft a distinct advantage
• Excellent customer care skills
• Excellent command of the English language both written and oral is essential
• Highly motivated, and a team player.

If this opportunity sounds right for you, apply now to take the next step in your hospitality career

Additional Information

Great employee benefits as part of the overall package. 

Sick pay
On-site parking
Employee discount
Bike to work scheme
Employee assistance program
Food allowance
Company events
Additional leave