Workers' Compensation Business Development Specialist

Rothman Orthopaedics is looking to hire a full time Workers' Compensation Business Development Specialist based in our Center City Philadelphia office! This is a hybrid position with flexibility to work from home 4 days per week.

Job Summary:

The Workers' Compensation Business Development Specialist acts as a liaison between the practice and referral sources. This role will be responsible for identifying, developing and maintaining relationships with employers, insurance carriers, nurse case managers and providers to grow RO Workers' Comp services. This role focuses on generating new business opportunities, increasing referrals and ensuring that the referral process runs as seamless as possible.

Key Accountabilities:

• Number of WC appointments
• Number of IME/legal revenue

Essential Duties:

• Identify and pursue new business opportunities with employers, insurance carriers, nurse case managers and providers to increase RO WC volume
• Maintain relationships with existing clients to ensure high levels of satisfaction and retention 
• Ensure that the referral process runs as seamless as possible for both new and existing referrals sources.  This may include assisting with appointment scheduling, sending quick notes, speaking with RO physicians, etc.
• Prepare and distribute WC collateral materials and promote the Rothman Direct WC program to referral resources 
• Maintains workers’ compensation database in Salesforce & ECW
• Schedule and coordinate worker's comp seminars and helps with in-services and lectures.  
• Responds to all requests from nurse case managers, adjusters and attorneys and all other relevant referral sources with regard to workers’ compensation issues
• Collaborate with WC Management team on process improvements 
• Runs reports and tracks new patient referrals.
• Communicates with RO physicians and clinical staff on comp issues.  Communicates with referring providers on a daily basis with issues and questions
• Works with Follow-up Representatives to resolve any billing issues regarding Workers Compensation
• Exemplifies the desired culture and philosophies of the organization.

Qualifications:

• High School Diploma or equivalent required
• Bachelor's degree preferred
• Three (3) years in the workers' compensation field
• Medical insurance billing knowledge required
• Computer skills including, but not limited to, MS Office

Our Commitment to Employees:

Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans. 

Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workf