Account Supervisor, Experiential
160over90About the role
The Role and What You’ll Do:
The Account Supervisor, Experiential will ensure our clients receive superior service while motivating a team of professionals to achieve sustainable results. Our ideal candidate is a demonstrated leader with a strong understanding of how to drive integrated experiential programs across the consumer journey - from large-scale events, mobile tours, grassroots and field marketing, hospitality, sponsorship activations, cultural moments, and immersive brand experiences. Experience within the spirits and/or beer industry is a strong plus.
This individual will be responsible for the day-to-day management and execution of programs across multiple brands and workstreams, while helping to drive account growth, operational excellence, and profitability. The ideal candidate thrives in fast-paced environments, is solutions-oriented, and has a proven ability to manage complex productions, evolving client needs, and cross-functional teams simultaneously. This role will also lead and mentor junior talent while fostering strong collaboration across internal disciplines and external partners.
The best candidate for the Account Supervisor - Experiential position will have direct experience developing and executing best-in-class experiential marketing programs, with a deep understanding of how to bring creative ideas to life through flawless production and strategic execution. This role reports into the Sr. Director, Experiential.
Account Management
- Manage activity with account team
- Provide strategic leadership for brand clients to the respective verticals and channels
- Partner closely with Strategy, Creative, and Production teams to ensure all needs are delivered correctly and seamlessly executed
- Become an expert in our client’s competitive landscape, providing POVs of best-in-class work and industry learnings
- Ensure briefs are received from clients that clearly define timing, expectations, budgets, production considerations, and outputs
- Align expectations and monitor team workflow across Account, Creative, and Production workstreams
- Provide critical day-to-day supervision
- Identify and suggest Training/Development needs
- Provide ongoing performance feedback and empower team members
- Manage the collective experiential process
- From brief, to strategy, creative development, production, fabrication, logistics, on-site execution, and post-program recapping/reporting
- Partner closely with internal and external production teams to ensure operational excellence, budget management, and flawless execution across all touchpoints
- Support development of timelines, staffing plans, vendor coordination, permitting, run-of-show documents, and overall event readiness
- Manage the creative process
- In conjunction with the strategy team, brief the creative team either personally or through close oversight of account managers, reviewing deliverables and comp materials
- Work with team in the development of concepts and supporting tactics
- Collaborate with production counterparts to ensure creative ideas are feasible, executable, and aligned to budget and timeline realities
- Responsible for developing scopes of work with clients
- Lead development of proposal/deck presentations
Client Service
- Provide support to Leadership on effectively managing high-level clients and complex integrated programs
- Build relationships throughout client organizations at senior levels, serving as a trusted day-to-day partner
- Work with Leadership to contribute strategic ideas that effectively support client business plans and long-term growth opportunities
- Lead cross-functional collaboration across Account, Strategy, Creative, Production, Partnerships, Talent/Influencer, and external agency/vendor teams to ensure seamless program delivery
- Navigate fast-paced environments with shifting priorities, tight timelines, and evolving client needs while maintaining a high standard of executi
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