Operations Manager, Urologic Surgery

Department

BSD SUR - Urologic Surgery: Administration

About the Department

Our renowned urologic surgeons oversee a broad range of surgical care programs, designed to thoroughly care for adults and children with complex urologic disease including urologic cancers in the bladder, kidney, prostate, and testicular regions. Further, our surgeons offer female urologic procedures including reconstruction, prolapse repair, salvage and urodynamics, among others. In addition to offering a wide range of surgical options, our experts are world leaders in robotic surgical techniques that enhance surgical and aesthetic outcomes for many urologic patients.

The Section of Urology is also home to many busy laboratories, many of which are supported by the National Institutes of Health, the Department of Defense, and other major governmental and nongovernmental entities. With a special focus on cancer, our urologists are continually working toward discovering better ways to treat patients with urologic disease. This ongoing work and achievement would not be possible without the cohesive effort of the faculty and staff. We are always looking for individuals who are willing to work in our dynamic and collaborative environment toward the shared goal of improving the health of patients in our community and beyond.

Job Summary

Under general supervision from the Sr. Section Administrator, the Operations Manager is responsible for the daily operations of the Section of Urologic Surgery. Represents the section on business affairs. May assist in developing and executing business plans.

Responsibilities

• Leads and supports projects and/or program development and implementation. Effectively interacts with both internal and external executives and staff, as well as consultants, to create projects and/or program design and ensure the success of projects and initiatives. Coordinates logistics of major events, and assists in planning events.  Prioritizes and manages multiple projects simultaneously and follows through on issues in a timely manner. 

• Oversees management of day-to-day financial processes, payment of invoices, the purchase of goods and services, and the processing of reimbursements.  Monitors and reconciles accounts.  Researches, compiles and analyzes data to create reports, presentations, proposals and other documents, including, but not limited to operational, financial and monthly reports.  Ensures compliance with relevant University policies and guidelines.

• Responsible for day-to-day office management.  Develops and implements office procedures and policies.  Develops and manages communications by assisting in creating and revising program materials, including brochures and website content under direction of Section Administrator. Manages physician and staff absences and responsible for coordinating gaps in coverage. Oversees and maintains the physical office space, ordering equipment, repairs and upgrades. Leads administrative staff by providing guidance and ensuring consistency and compliance on calendar, itinerary and other day-to-day administrative responsibilities. Provides coverage during gaps in administrative coverage due to absence, leaves of absence, vacancies, etc.

• Coordinates staff and faculty recruitment and on-boarding efforts.  Conducts candidate phone screens, ensures seamless interview experience, solicits reference checks, and communicates/tracks on-boarding and training process. Coordinates the timely submission of credentialing and re-credentialing packets.

• Professionally supports the clinical department management. Implements plans for clinical educational programs and initiatives.

• Assists faculty in the pursuit of grants and awards. Conducts special studies and projects, including the development and enhancement of funding opportunities by working closely with the faculty in the section.

• Acts as a liaison between the section and other University departments.

• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Education:

• Master's degree in business, healthcare management, accounting, or a related field.

Experience:

• Supervisory experience.

• Healthcare experience.

Preferred Competencies

• Familiarity with general business pra