Administrative Assistant

Description

JOB SUMMARY:

This position is focused on all foreclosure (NJ, NY, PA) related billing and invoicing. In this position you will need to possess the willingness to work well in a team environment as well as the ability to work independently at times. This is a vital role in our company and the ideal candidate will have to be well organized, a self -starter with excellent time management skills, and have excellent communication and follow up skills. No legal experience necessary.

RESPONSIBILITIES:

• Create, manage, and execute on fee approvals within all client systems. 
• Review and verify accuracy of fees/billing and supporting documentation.
• Research and respond to client and attorney concerns to resolve discrepancies in billing.
• Consistently and accurately updating case management systems.
• Retrieving and responding to a variety of clients and internal firm requests via phone or email.
• Learning basic legal documents and terminology.
• Ensuring timely, courteous, and thorough responses to a heavy volume of email correspondence.
• Providing exceptional customer service to clients at every level of interaction.
• Providing support to attorneys in a high volume, time sensitive atmosphere.
• Maintaining strict confidentiality of client and borrower information and firm processes.
• Performing other duties and responsibilities as needed.
• Ability to carry 10 pounds or more

KNOWLEDGE, SKILLS & ABILITIES:

• Must have excellent verbal and written communication skills.
• Must have proficiency in MS Office suite.
• Must be committed to providing exceptional customer service.
• Must be able to work with others in a congenial and team-oriented manner.
• Must be self motivated.
• Must possess exceptional organizational skills; the position requires the ability to multi-task and be adaptable to continual      change.
• Must have excellent attention to detail.

EDUCATION:

• High school degree required.
• College degree strongly preferred.
• Must have recently graduated from college or have 2-3 years of relevant experience.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit for extended periods of time.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office working conditions. The noise level in the work environment is quiet to moderate. This is a full-time position Monday through Friday 8:00am to 5:00pm.

We offer a comprehensive compensation and benefits package, which includes a salary commensurate with your experience and accomplishments.

If you possess the requisite qualifications and are seeking the challenge of working in a dynamic, growing firm, please submit your resume. Resume submissions will be considered confidential.

All applicants applying for U.S. job openings must be authorized to work in the United States.

**Because of the high volume of calls received, only qualified candidates will be contacted for consideration***

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.

BENEFITS:

Medical, Dental, Vision, Life Insurance, and 401K with company match.

Observe All Federal Holidays, Birthday Holiday, Accrue 15 Days PTO for the first 5 years, Diversity & Inclusion Committee and more!

ABOUT US:

McCalla Raymer Leibert Pierce, LLC has historically represented over 350 financial institutions nationwide. With its finger to the pulse of the financial services industry, the firm works with legislators on both the state and federal level to assure quality legislation, particularly for it's mortgage servicing clients. The firm’s unique ability to meet the specific needs of clientele, combined with industry perspective, experience, team approach, and personalized attention, assures clients cost effective and comprehensive legal counsel.

McCalla Raymer Leibert Pierce, LLC is passionate about fostering an environment that supports both personal and professional development. Our most valued