Sr. Manager, Key Accounts
RheemAbout the role
The Sr. Manager, Key Accounts will be responsible for driving strategic growth through supporting key national wholesale distribution partners. The Manager will develop the key account strategy for the overall Rheem Air businesses of combined business products. This position can be fully remote from a home-based office but must be based near a major US city, per Rheem’s Remote Working Policy. The Manager will be supported by their direct team and other business leaders. This role will report to the Sr. Director of Residential Sales and be a member of the sales management team.
The optimal candidate will have a solid understanding of diverse national distribution partners. Experience with national corporate accounts, and their member companies, will be a significant advantage. They will develop targets and metrics and track data to measure Rheem’s success with these key accounts. They will coordinate activities between various groups (sales, marketing, operations) within Rheem to maximize success. The best candidate will excel at identifying and navigating the complex needs of these key accounts.
- Strategy development
- Serve as the primary relationship lead for a key strategic customer’s business unit.
- Align internal resources to meet customer growth objectives, pain points, and operational needs.
- Lead QBRs, planning sessions, and daily collaboration with the customer.
- Influence internal product, supply chain, and operations to deliver differentiated value.
- Communication to ELT
- Works with executive management team to set budgets and forecasts related to sales.
- Relationship management
- Act as the primary point of contact for the business to build and maintain strong, long-term relationships with assigned national accounts at both the customers’ headquarters and regional locations.
- Program development
- Drive national account planning and national account management/planning activities
- Team management
- Guide and mentor a team of account managers, providing support and direction to ensure team success
- Other duties as assigned
- Bachelor's Degree with focus in Business Administration, Marketing, or related field.
- 10+ years of experience in sales and sales management, preferably in the HVAC industry, and a proven track record of achieving consistent growth.
- Experience in building and leading teams.
- Proven track record of optimizing sales processes and driving operational efficiency.
- Strong analytical skills with the ability to interpret complex data.
- Excellent communication and interpersonal skills.
- Proficiency in CRM software and sales analytics tools.
- Ability to work collaboratively across departments and manage multiple projects simultaneously.
- Ability to Travel (Up to 50%)
- The selected candidate must live near a major U.S. airport or Rheem Air facility.
The pay scale for this position $120,200 - $220,752. Please note all pay ranges are broadly stated, and any final offer is dependent on factors such as location, direct experience, market guidance and internal equity, among other qualifying criteria.
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At Rheem, we are dedicated to bringing comfort to people’s lives. As a leading global manufacturer of heating, cooling and water heating equipment, we are innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It is an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem, and help shape the future of products that impact lives—every day. Our Behavior Based Values set us apart:- Listening to Understand – Open mind, learning from others, accepting feedback, embracing the objective
- Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect
- Thinking Creatively – Applying creativity, seeking improvements, understanding from the customers’ lens
- Acting with Responsibility – Owning decisions and actions, acting with integrity, embracing accountability
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