USPI Director of Clinical Operations - RN required/up to 75% travel

COMPANY BACKGROUND

Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas. Our care delivery network includes United Surgical Partners International, the largest ambulatory platform in the country, which operates ambulatory surgery centers and surgical hospitals. We also operate a national portfolio of acute care and specialty hospitals, other outpatient facilities, a network of leading employed physicians and a global business center in Manila, Philippines. Our Conifer Health Solutions subsidiary provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers, and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve.

JOB DESCRIPTION

This position is responsible for the design, implementation, and monitoring of the patient centered care improvement. The National Director of Clinical Operations is responsible for providing clinical and quality support to assigned facilities including but not limited to regulatory changes, promotion of a culture of safety, assistance with survey preparation and follow-up, policy and procedure updates and other clinical operations initiatives. The Clinical Operator will act as a resource for development of action plans, process changes, clinical integration initiatives, and engagement opportunities.

JOB DESCRIPTION

This position is responsible for the design, implementation, and monitoring of the patient centered care improvement. The National Director of Clinical Operations is responsible for providing clinical and quality support to assigned facilities including but not limited to regulatory changes, promotion of a culture of safety, assistance with survey preparation and follow-up, policy and procedure updates and other clinical operations initiatives. The Clinical Operator will act as a resource for development of action plans, process changes, clinical integration initiatives, and engagement opportunities.

Responsibilities and Expectations

• To work in collaboration with USPI Clinical Services to complete clinical due diligence for new acquisitions and de novo projects, including but not limited to preparation for site visit, onsite assessment, and submission of visit findings.
• Communicate findings to home office clinical operations leader after survey completion and participate in a report out with leadership including determination of high-risk findings and an action plan to mitigate findings.
• Work with development team to schedule physician medical leadership engagement
• Participate in consultations with clinical operations support in development of action plans needed following acquisition or startup of new facilities.
• Coordinate scheduling of post closure accreditation survey activity as needed.
• Provide clinical transition/onboarding plan following closure of acquisition or startup of new facilities including but not limited to:
  • New clinical leadership orientation and training
  • Functional area expertise such as infection control, medication management, orientation to USPI resources, patient safety and quality assessment and performance improvement.
  • Training to be provided virtually when possible but may require some on-site mentoring. 
  • Any on-site training requires pre-approval of home office clinical operations in coordination with regional manager.
• Design quality and safety improvement initiatives for surgical hospitals. 
  • Utilize CMS reportable data and Joint Commission eCQM data to identify system opportunities
  • Design performance improvement initiatives that align with organizational goals utilizing this data
  • Collaborate with hospitals to identify facility-specific opportunities and design performance improvement initiatives to address identified quality and safety opportunities.
• Work with facility Quality Managers to assist in developing a standardized process to review quality and safety outcomes. 
• Collaborates with facility quality managers to ensure safety and quality initiatives are on-going and that appropriate follow-up occurs.
• Performs improvement audits to ensure quality, accuracy, and the integrity of data.
• Assists in the preparation and development of policies/procedures related to quality, safety, regulations, and operations.
• Serves as a coach, resource and consultant in areas of quality improvement, safety, and nursing practice.
• Demonstrates courtesy, competence, reliability, honesty and enthusiasm in all interactions with internal and external customers.
• Resear