16889 - Senior Sales Operations Analyst

 

Bringing intelligence to light and passion to innovation

The ams OSRAM Group is a global leader in optical solutions. By adding intelligence to light and passion to innovation, we enrich peoples' lives. This is what we mean by Sensing is Life. Our around 26,000 employees worldwide focus on innovation across sensing, illumination and visualization to make journeys safer, medical diagnoses more accurate and daily moments in communication a richer experience.

Your new responsibilities

The Opportunity
The Senior Sales Operations Analyst support functions essential to sales force productivity. These include planning, reporting, sales process optimization, sales training and administration.

 

The role is responsible for the overall productivity and effectiveness of the assigned sales organization. Reporting to Director of Sales Operations.  This role also works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization. 

 

What we expect

• Supporting sales operations functions for the Americas region.
• Coordinates sales forecasting, planning, and budgeting processes used within the sales organization. 
• Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts. 
• Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources.
• Works to ensure all sales organization objectives are assigned in a timely fashion.
• Proactively identifies opportunities for sales process improvement.
• Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. 
• Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement.
• Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed.
• Implements enabling technologies, including CRM, to field sales teams. Monitors the assigned sales organization’s compliance with required standards for maintaining CRM data. Works closely with sales management to optimize the effectiveness of the firm’s technology investments.
• Coordinates training delivery to sales, sales management, and sales support personnel in the sales organization supported.
• Provide input to senior leadership in the development and administration of sales incentive compensation programs. 
• Track revenue and Point of Sale data to administer representative commissions and pay according to established guidelines
• Directs and supports the consistent implementation of company initiatives.
• Builds peer support and strong internal-company relationships with other key management personnel.

Accountabilities and Performance Measures

• Achievement of sales, profit, and strategic objectives for the region.
• Accountable for the on-time implementation of sales organization quotas and performance objectives.
• Accountable for the thorough implementation of sales organization-impacting initiatives.
• Responsible for the efficient allocation of technology, support, and training resources impacting the sales organization.
• Accountable for accurate and on-time reporting essential for sales organization effectiveness.
• Achievement of strategic objectives defined by company management.
• ORGANIZATIONAL ALIGNMENT
• Reports to the Director of Sales Operations.
• Fosters close, cooperative relationships with peer leaders, sales management, and sales and support personnel.

What we look for

Who we are looking for

• Bachelor’s degree in Business, Marketing or related field or equivalent work experience.
• Minimum of 3+ years’ experience in customer service, account management or selling
• Experience in the Semiconductor or Electronics industry is required.
• Strong proficiency in computer skills - Microsoft Office Suite /intermediate Excel (intermediate/advanced level), Internet and other computerized-systems (testing may be given). 
• Direct working knowledge of Salesforce CRM tool strongly preferred.
• Demonstrate professional business acumen.
• Demonstrated proficiency managing analytically rigorous initiatives.
• Strong communication skills - oral, written, and listening.
• Possess effective organizational and negotiation skills.

 

ams OSRAM is an Equal Employment Opportunity Employer. All