Senior Engineer, SAP S/4HANA Order-to-Cash (OTC)

We are seeking a highly experienced SAP S/4HANA Order-to-Cash (OTC) Senior Engineer to lead the design, implementation, and optimization of OTC processes within our SAP S/4HANA ecosystem. This role requires a deep understanding of end-to-end OTC workflows, SAP SD (Sales and Distribution) configurations, and advanced S/4HANA functionalities. The ideal candidate will collaborate with business stakeholders, technical teams, and leadership to deliver scalable and innovative solutions that align with organizational goals.

What Application Development & Maintenance contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

Responsibilities:

• Analyze complex business requirements to design SAP S/4HANA OTC solutions covering order management, pricing, shipping, invoicing, and accounts receivable.

• Configure and implement advanced S/4HANA functionalities such as FIORI apps, Advanced ATP, BRF+, and embedded analytics.

• Ensure seamless integration of OTC processes with other SAP modules (FI/CO, MM, PP) and external systems.

• Lead data migration activities for OTC-related data, ensuring data integrity and accuracy during implementation.

• Identify areas for process improvement and leverage S/4HANA capabilities to enhance OTC workflows.

• Design and implement custom solutions for complex pricing models, discount structures, and rebate management.

• Drive automation initiatives to improve efficiency and reduce errors in order processing and billing.

• Lead large-scale SAP S/4HANA implementation, migration, and upgrade projects, ensuring alignment with business timelines and objectives.

• Develop detailed project plans, define deliverables, and manage resources effectively.

• Provide technical leadership and mentorship to junior team members.

• Serve as the primary point of contact for resolving critical OTC issues, ensuring minimal business disruption.

• Perform root cause analysis and implement long-term fixes for recurring issues.

• Monitor system performance and proactively address potential risks or bottlenecks.

• Provide training and knowledge transfer to end-users, business teams, and IT staff on OTC processes and configurations.

• Collaborate with cross-functional teams to align OTC processes with organizational goals and industry standards.

• Create and maintain comprehensive documentation for configurations, workflows, and issue resolutions.

• Develop and track key performance indicators (KPIs) to measure OTC process efficiency and effectiveness.

Qualifications:

• Bachelor’s degree in Information Technology, Business Administration, or a related field preferred.

• 8+ years of experience in SAP SD/OTC roles, with at least 3 years in SAP S/4HANA environments preferred.

• Proven experience in leading greenfield or brownfield S/4HANA implementation projects.

• Deep expertise in SAP S/4HANA OTC processes, including order management, pricing, shipping, billing, and accounts receivable.

• Strong knowledge of integration points across S/4HANA modules (FI/CO, MM, PP) and third-party systems.

• Proficiency in advanced S/4HANA functionalities like Advanced ATP, BRF+, and CDS views.

• Hands-on experience with SAP FIORI apps and reporting tools.

• Familiarity with data migration tools (LTMC, LSMW) and methodologies.

• Exceptional analytical, problem-solving, and decision-making skills.

• Excellent communication and leadership capabilities.

What is expected of you and others at this level

• Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects

• Participates in the development of policies and proce