Test Field Enrollment Specialist

Who is American College of Education

Founded in 2005, American College of Education continues to be a leader in professional development through our online programs. The mission of ACE is to deliver high-quality, affordable, and accessible online programs grounded in evidence-based content, real-world experience and relevant application that places our students’ needs first.

ACE is a premier organization that is continually recognized for its commitment to social responsibility. In 2016, ACE became a Certified B Corporation. As a socially conscious institution, we believe we have a responsibility to our students, alumni, employees, local communities, and society. We strive to make an impact in the world that goes well beyond our bottom line.

Who You Are

You are passionate about helping students achieve their educational goals. You thrive in a competitive and collaborative team environment. You are comfortable working remotely and have experience collaborating with others in a virtual environment. You possess a strong attention to detail.

As a Field Enrollment Specialist (FES) you must be highly motivated/driven to succeed in an environment with minimal supervision. You will primarily complete most of your work in the field by visiting prospective and partnered organizations to promote ACE’s degrees and certificates. You must possess the highest level of interpersonal communication, dedication to customer service, and timely follow-upskills to ensure long-lasting relationships with clients.

What We Look for in the Ideal Candidate

• Demonstrates self-reliance by meeting/exceeding workflow needs.
• Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills.
• Follows established processes as outlined by organization and leadership.
• Completes assigned duties based on daily business needs and individual skill set.
• Consistently produces a high volume of quality work.
• Capable, and adapts as needed, to work under pressure and meet tight deadlines.
• Proven ability to work independently with limited supervision and with other department personnel.
• Must support and embrace the College’s B Corp mission to improve the people and communities we serve through our civic engagement initiatives.
• Must have exceptional communication, organization, and time management skills.
• Must be "self-motivated" as well as creative and efficient in proposing solutions to complex, time-critical problems.
• Must be collaborative in driving decisions and a team-player.
• Strong analytical and problem-solving skills with a high attention to detail.
• Builds and maintains student satisfaction.
• Recognizes and anticipates student needs.

Day to Day Responsibilities

In this role you will wear different hats, but your skills will be especially essential in the following areas:

• Make cold calls, conducts in-person visits to existing educational partners and prospective organizations.
• Maintains strong, ongoing working relationships with existing partner networks, to enhance the customer experience resulting in students and referrals.
• Collaborates regularly with management, and peers to contribute ideas for strategizing and executing potential opportunities and identifying areas for improvement.
• Creates and execute event/activity plans and procedures for scheduling events, conducting informational/ prospective student presentations, acquiring leads and procuring students for ACE’s programs.

• Attends trade shows, conferences and exhibits to promote ACE’s programs.

Qualifications and Education RequirementsBachelor’s degree

• CRM/E-mail operations experience.
• Commitment to learning and developing skills.
• Good interpersonal and time management skills.
• Ability to work with individuals at all levels of the organization.
• Ability to exercise good judgment.
• Reliable transportation to office and ability to travel/drive locally on a weekly, daily, or an as needed basis.

Our Commitment to Employees

Just as we strive to empower our students for success, we also aim to enrich the lives of our employees. For five years, ACE has received recognition as one of Indiana’s Best Places to Work, winning the #1 spot for medium-sized companies in 2020. As a virtual first organization, we celebrate diversity and are committed