Director, Cloud Site Operations

Crusoe's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability.

Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About This Role:

Crusoe is building a clean cloud for AI and high-performance computing. As we expand our global footprint of GPU-optimized data centers, we are seeking a Director of Cloud Site Operations to lead day-to-day operations across our domestic and international sites.

This leader will ensure that Crusoe’s cloud platform—powered by 100% clean energy—operates at the highest standards of availability, efficiency, and sustainability. The Director will oversee distributed teams, enforce operational discipline, and drive innovation in how we run and scale next-generation AI data centers.

What You’ll Be Working On:

Operational Leadership

• Lead 24/7 operations across Crusoe’s global fleet of GPU-focused cloud data centers.

• Ensure world-class uptime, performance, and resiliency while maintaining sustainability goals.
  Standardize operational playbooks and enforce best practices for safety, security, and compliance.

• Drive continuous improvement in efficiency (MTTR, PUE, MW utilization, NRC/OpEx per MW).

Site Management & Readiness

• Manage hardware uptime and operational readiness for large-scale GPU clusters (H200, B200, GB200, MI300X, MI355X, GB300, etc.).

• Ensure observability into performance and readiness across diverse geographies (U.S., Europe, Asia).

Team Leadership & Development

• Lead and develop a distributed global team of site operations managers, engineers, and technicians.

• Build a safety-first culture focused on reliability, execution, and accountability.

• Implement scalable staffing and shift models to support rapid growth and international operations.

Vendor & Partner Management

• Manage strategic relationships with colocation partners, OEMs, and service providers.

• Ensure SLAs are exceeded while balancing cost, quality, and sustainability.

• Partner closely with engineering, capacity planning, and product teams to align operational readiness with business growth.

Risk, Compliance & Security

• Ensure global adherence to compliance frameworks (ISO, SOC, Uptime Institute, ASHRAE, etc.).

• Oversee physical and operational security, incident response, and root cause analysis.

• Maintain operational excellence in high-density, liquid-cooled GPU environments.
  

Executive Reporting & Strategy

• Provide leadership updates on global site performance, capacity growth, and incident management.

• Contribute to long-term site strategy, expansion roadmaps, and scaling models to support 300k+ GPU growth.

• Serve as a thought leader for sustainable AI infrastructure, ensuring Crusoe remains at the forefront of clean compute.

What You’ll Bring to the Team:

• 10+ years of experience in data center or cloud infrastructure operations, including 5+ years in senior leadership.

• Proven success managing global, multi-site operations for cloud or hyperscale environments.

• Deep knowledge of critical power and cooling systems, including liquid cooling for high-density GPU clusters.

• Experience building and scaling global teams in high-growth, mission-critical environments.

• Strong executive communication and cross-functional leadership skills.

• Willingness to travel internationally (25–40%).

Preferred Experience:

• Background in cloud service providers, hyperscalers, or large-scale colocation environments.
  Experience with GPU/AI workloads and HPC-optimized facilities.

• Familiarity with clean energy integration (geothermal, hydro, solar + storage) in data center operations.

• Expertise in incident management, root cause analysis, and building resilient systems at scale.

Benefits:

• Industry competitive pay

• Restricted Stock Units in a fast growing, well-funded technology company

• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

• Employer contributions to HSA accounts

• Paid Parental Leave

• Paid life insurance, short-term and long-term disability

• Teladoc

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