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Director - Global Logistics & Fulfillment
MetaUnited Statesfull_timeVerifiedPosted 1 Mar 2025
💰 $262,000/yr($207,000/yr – $262,000/yr)
About the role
This role is an opportunity to lead and shape a world-class global logistics and fulfillment operation in a fast-paced consumer electronics environment. As the Director of Global Logistics & Fulfillment, you will be at the helm of an intricate, high-stakes supply chain that spans multiple continents, distribution centers, and last-mile delivery networks.
You will have a direct impact on the company’s success, ensuring customers receive their products on time, on quality, and at optimal cost. The role provides broad exposure to executive leadership, strategic decision-making, and cutting-edge logistics technologies, including automation and advanced analytics. If you thrive in high-growth, high-complexity environments and enjoy solving large-scale logistics challenges, this role offers unparalleled professional growth and influence.Director - Global Logistics & Fulfillment Responsibilities
You will have a direct impact on the company’s success, ensuring customers receive their products on time, on quality, and at optimal cost. The role provides broad exposure to executive leadership, strategic decision-making, and cutting-edge logistics technologies, including automation and advanced analytics. If you thrive in high-growth, high-complexity environments and enjoy solving large-scale logistics challenges, this role offers unparalleled professional growth and influence.Director - Global Logistics & Fulfillment Responsibilities
- As the Director of Global Logistics & Fulfillment, you will lead all aspects of the company’s end-to-end global logistics network, from inbound freight and warehousing to outbound distribution and last-mile delivery. Your responsibilities will include:
- Strategic Leadership & Operations Management
- Define and execute the global logistics and fulfillment strategy to support current business needs and future growth.
- Oversee a complex, multi-node global distribution network, optimizing efficiency, scalability, and cost-effectiveness.
- Partner closely with supply chain, planning, manufacturing, and sales teams to ensure a seamless customer experience.
- Manage 3PL providers, freight carriers, and fulfillment partners to drive service-level.
- Lead initiatives to enhance network agility, reduce transit times, and improve cost efficiency.
- Implement and oversee best-in-class logistics processes, driving operational efficiencies and continuous improvement.
- Utilize data analytics, forecasting, and automation to improve logistics decision-making.
- Lead network optimization projects, ensuring the company’s logistics strategy aligns with business growth.
- Develop and manage KPIs around on-time delivery, inventory accuracy, cost per shipment, and fulfillment cycle times.
- Work cross-functionally with engineering, IT, and finance teams to build logistics capabilities that support business growth.
- Partner with customer service teams to proactively address shipping issues and drive a seamless post-purchase experience.
- Align with legal and compliance teams to navigate trade regulations, customs, and tariffs globally.
- Team Leadership & Vendor Management
- Lead, mentor, and develop a global logistics and fulfillment team.
- Build relationships with third-party logistics (3PL) providers, freight forwarders, and last-mile carriers.
- Ensure logistics contracts and SLAs are negotiated to drive optimal service levels and costs.
- Global Logistics Strategy & Execution (Expert)
- 3PL & Carrier Management (Advanced) – Proven track record in negotiating contracts, setting SLAs, and managing provider performance.
- Data Analytics & Logistics Technology (Advanced) – Familiarity with ERP, WMS, TMS, and AI-driven demand forecasting tools.
- Process Improvement & Automation (Advanced) – Experience implementing LEAN, Six Sigma, or other process optimization methodologies.
- Regulatory Compliance & Trade (Intermediate-Advanced) – Understanding of import/export laws, customs regulations, and global trade agreements.
- Financial Acumen (Intermediate) – Manage budgets, control logistics costs, and drive cost-reduction initiatives.
- Leadership & Team Development (Advanced) – people-management skills with experience leading global teams.
- Master’s degree or MBA with a focus on logistics, supply chain, or operations.
- Experience in consumer electronics, e-commerce, or high-tech industries.
- Expertise in AI-driven supply chain analytics, automation, and warehouse robotics.
- Certifications such as CSCP (Certified Supply Chain Professional), CLTD (Certified in Logistics, Transportation, and Distribution), or Lean Six Sigma.
- Experience with direct-to-consumer (DTC) fulfillment and omnichannel logistics.
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