Sr. Product Owner, Point-of-Sale

Chevron is accepting online applications for the position Sr. Product Owner, Point-of-Sale through 08/20/2026 at 11:59 p.m. Central Time Zone.   

Chevron is accepting applications for the Senior Product Owner, Point-of-Sale (POS) role. This role is part of the Global Marketing, Service, and Technology organization and is responsible for leading the evolution of the U.S. fuels Point-of-Sale retail technology.
This role leads the evolution of Chevron’s U.S. fuels POS retail technology, defining the long-term product vision and roadmap for solutions that support transactions, payments, fleet and commercial card programs, loyalty, forecourt operations, compliance, connectivity, and the retailer experience.

U.S. fuels retailing is a complex payment environment that requires POS, forecourt, payment, loyalty, mobile, network, and compliance systems to operate reliably at scale across a mixed hardware estate while modernization is underway.
The Senior Product Owner is the accountable business owner for this ecosystem, setting priorities, making trade-off decisions, and ensuring POS capabilities meet business, retailer, operational, compliance, and technology needs.

Responsibilities for this position may include but are not limited to: 

• Define and communicate the strategic vision, roadmap, and objectives for Chevron’s POS ecosystem.
• Prioritize work based on business value, retailer impact, performance, compliance, and dependencies.
• Align the roadmap with retailer strategy, industry standards, payment mandates, and technology modernization.
• Assess emerging technologies for impact on operations, customer experience, security, and cost.

Product Ownership and Delivery

• Own the POS backlog across teams, including features, epics, user stories, acceptance criteria, and releases.
• Write and refine technical requirements that engineering teams can build from directly.
• Lead release planning, backlog refinement, sprint reviews, and prioritization.
• Partner with engineering and architecture to meet business, operational, and technical standards.
• Drive deployment, retailer adoption, readiness, pilots, rollout sequencing, and go/no-go decisions.

Retail Operations and Retailer Experience

• Work with retailers, marketers, field teams, and operations to understand site-level needs.
• Translate retailer and business needs into scalable product capabilities and process improvements.
• Ensure POS solutions improve customer experience and site efficiency.
• Reduce retailer friction and make it easier to do business with Chevron.

Payments, Loyalty, and Emerging Industry Trends

• Own POS integration with payments, fleet and commercial cards, loyalty, digital offers, mobile, and settlement.
• Ensure compliance with PCI DSS, EMV, Conexxus, and card brand requirements.
• Maintain working knowledge of fleet and commercial payment programs, including Visa Fleet 2.0 and Mastercard capabilities.
• Track payment trends and convert them into prioritized roadmap and backlog items.
• Partner with cybersecurity, risk, and compliance to maintain a secure payment environment.

Vendor and Budget Management

• Lead engagement with POS hardware, software, payment, loyalty, and site-system vendors and technology partners.
• Define vendor requirements and deliverables, review proposals and statements of work, and hold vendors accountable to committed scope, quality, and dates.
• Own the product budget: forecast, prioritize spending against roadmap value, and present investment recommendations with supporting business cases.
• Evaluate vendor roadmaps against Chevron’s direction and identify dependency, obsolescence, and concentration risk early.

Operational Excellence

• Establish and monitor product performance metrics, adoption measures, availability targets, and operational KPIs.
• Lead prioritization and resolution of critical product incidents and escalations.
• Drive continuous improvement through root cause analysis, lessons learned, retailer feedback, and operational data.
• Ensure clean transition of delivered solutions into sustainable operational support models.

Required Qualifications: 

• Hands-on POS and payment systems experience. Direct experience with retail POS, forecourt/site systems, and payment terminals, such as configuration, testing, certification, pilot support, payment flow validation, or site-level issue diagnosis. Vendor or team oversight alone does not meet this requirement.
• Key vendor experience. Working experience with POS, dispenser, and site-system providers such as Invenco, Verifone,