Driver Services Specialist 2026-01612

Posting number: 2026-01612

Department: Department of Transportation

Division: Department of Transportation

Job classification: BADS05 - DRIVERS SERVICES SPECIALIST

Posting type: Open

Categories: Administrative Assistant, Clerical & Data Entry, Transportation

Summary

GENERAL DESCRIPTION:  


The Wyoming Department of Transportation (WYDOT) is seeking a Driver Services Specialist for our Driver Compliance section in Cheyenne. This position positively affects public safety on our roads and highways by completing driving records , hearing/record review requests, issuing probationary licenses and ensuring safe drivers are licensed by reviewing medical, vision, re-exam evaluations.

Cheyenne is a steadily growing community along the Front Range but still true to the history of the Old West. The city offers nearby access to mountain biking, skiing, hiking, fishing, hunting, and other outdoor activities. Wyoming is one of only nine states with no state income tax.

This position offers: 

**$2,000 Hiring Bonus** See notes for eligibility

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance

• Paid vacation, sick leave, FMLA, and holidays

• Retirement - Pension and 457B plans that help you build a secure future

• Flexible schedules and work-life balance options

• Meaningful work that makes a difference for Wyoming communities

and MUCH MORE! Click here for detailed information, or you can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary?

Explore our Total Compensation Calculator: compensationcalculator.wyo.gov

Human Resource Contact: 307-777-4423.


ESSENTIAL FUNCTIONS:  The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level.

• Review and evaluate medical, vision and disabled placard documents to determine appropriate actions.
• Review and schedule re-examinations to evaluate driving abilities.
• Review documents for record reviews to determine eligibility for limited driving privileges, prepare legal files for Administrative Hearings and issue probationary licenses.
• Review and analyze audit reports to maintain accuracy and driving records.
• Review and process driving record requests.
• Review implied consents and DWUI documents to determine appropriate actions.
• Collect, balance and transmit all transactions received.
• Answer questions from the public, courts, attorneys, law enforcement and other DMVs via phone, email and mail.
• Maintain confidential Personal Identifying information.
• Draft correspondence to clients.
• Scan and index documents into document storage system
• Assist in all Driver Services areas as needed, including training.

Examples of duties

PREFERENCES: 


Preference will be given for intermediate skill level using Microsoft Word, Excel, Google Drive, Google Calendar and a database.


KNOWLEDGE:

• Knowledge of Wyoming State Statutes and Rules and Regulations for specialized areas.
• Knowledge of department rules, regulations, policies and procedures.
• Knowledge of personnel rules.
• Knowledge of medical, physical, visual, mental and alcohol conditions as they pertain to driving.
• Knowledge of the types of licenses to be issued relative to the weight of the vehicle.
• Knowledge of Federal Motor Carrier Safety Regulations.
• Skills in excellent customer service.
• Skill in effective interpersonal, oral and written communications.
• Skill in use of Microsoft Word, Excel and Google Suite.
• Skill in decision making.
• Skill in keyboarding with proficiency