Business Product Owner Advisor, PBS Operations - Hybrid - Express Scripts

Position Summary:

The PBS Operations Business Product Owner (BPO) is the primary liaison between business sponsors, clients, and technology teams, driving high ROI/efficiency initiatives across the division and enterprise. This role is responsible for ensuring the accuracy and completeness of projects from end to end for new and modified business applications and products.

Key Responsibilities:

• Act as the main point of contact for Technical Product Owners (TPO) on business applications, products, or client requests.
• Help develop and implement business/technical requirements from concept to launch and oversee projects.
• Influence technical design decisions and provide technical support.
• Work with business sponsors, TPO, and System Engineering teams to define business requirements for new and updated applications, products, or client requests.
• Stay current with new technical tools and methods to support business needs in the digital BPO space.
• Use Express Scripts project tools and methodologies to drive business applications, products, or client requests.
• Attend key meetings, ceremonies, and release planning to ensure successful adoption through training or documentation.
• Regularly communicate progress and updates to stakeholders.
• Prioritize and manage workload to meet project deadlines.

Key Qualifications:

• A high school diploma is required; a bachelor's degree is preferred.
• 5+ years of relevant experience with program management or as a product owner preferred.
• Knowledge of agile methodology.
• Proficiency in Jira.
• Strong business, technical, and financial acumen.
• The ability to thrive in a fast-paced work environment.
• Excellent communication (oral and written), facilitation, presentation, and organization skills.
• Demonstrated problem-solving and organizational capabilities.
• Proven ability to manage multiple projects simultaneously and work well in an ambiguous environment.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 94,400 - 157,400 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@