Sr. Manager, CMS Analytics and Business Operations

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Sr. Manager, CMS Analytics and Business Operations

The Sr. Manager, CMS Analytics and Business Operations will lead analytics and operations for the CMS Sales Analytics program at Visa Inc. In this role, you will provide strategic analysis to identify and evaluate trends in the business, and identify opportunities for business units as well as regions. You will be responsible for building models, reporting, creating insights, and making recommendations. Responsibilities will range from strategic (redesign and optimize sales analytic plans/models, recommending strategic GTM changes) to operational (setting goals, compensation plan implementation, attainment analysis).

This role will play a key role in quarterly business reviews and the annual GTM planning cycle. You will drive insights into quarterly attainment, model and recommend sales compensation plan changes, partner with finance and sales orgs, and deliver on dashboards. The successful candidate will be comfortable working in a dynamic, data-driven environment and demonstrate a natural curiosity when digging into the numbers. You are responsible for reporting and analytics, and data management of all CMS sales analytics data.

You are willing to roll up their sleeves, take ownership, and are focused on delivering results. You love diving deep and using data to identify opportunities and guide improvements. You are a team player with a positive attitude, strong work ethic, and a customer first mindset.

Essential Functions

• Structure and solve business problems through data
• Guide the preparation of reporting, analysis, and financial summaries of our CMS sales compensation program
• Use data and insights to inform customer segments and sales coverage models
• Influence sales process and CRM design to measure and improve new sales productivity 
• Create predictive models that will guide sales activity (ie Opportunity Health, Next Best Action, Next Best Product).
• Model and recommend opportunities to the business units and regional sales teams
• Deliver dashboards and reports for Sales, Finance and Exec leaders on Sales performance, trends, opportunities, etc.
• Act as an internal resource to sales analytics and issues. Ensure any questions are researched and a timely response prepared.
• As required, work on other projects that drive business results and support the collaboration between business units.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Exceptional analytical and operations skills with the ability to work in a global environment and drive consensus in cross-functional teams
• Ability to forecast business trends and translate into insightful analysis
• Ability to structure data, analysis, and tell a story line in PowerPoint presentations
• Superior analytical and problem solving skills, with demonstrated intellectual and analytical rigor, attention to detail and ability to structure and analyze sophisticated automation (e.g. Python and/or other tools)
• Proactive, strategic thinker supported by strong analytical and project management skills
• Detail orientation to ensure complete accuracy and quality of output
• Process oriented and ab