Senior Specialist, Strategic Sampling Operations

Job Description

Join our collaborative Strategic Sampling Operations team as a Senior Specialist!

The Senior Specialist, Strategic Sampling Operations will be accountable for project management, vendor management and operations to support the U.S. and Puerto Rico market. This critical role includes, but is not limited to, development and deployment of sampling capabilities and programs, management of vendor relationships, creation of reporting and analytics, resource and training development, and continuous improvement.

Primary Duties & Responsibilities include and may not be limited to:

• Manage vendors around logistics, approvals, and compliance in the development of resources supporting Marketing or Field Sales through detailed project management plans.

• Hold vendors accountable to timelines and accurate reporting on the performance of all aspects of sampling capabilities and projects. 

• Partner with Brand Marketing, Sales, IT, USHH field operations teams to develop and execute customized sample strategies utilizing current data and market trends.

• Execute sample capability through all sample channels (i.e. FAST, Digital Sampling, data flow to Veeva).

• Develop an in-depth understanding of the marketing strategy for supported brands.

• Demonstrate a high degree of leadership with a strong sense of urgency, credibility, and confidence.  

• Collaborate with various key stakeholders, including but not limited to Marketing, Commercial Legal, IT, Compliance, and Sales Leadership.

• Understand end to end sampling operations with a continuous improvement mindset.

Qualifications:

Minimum Requirements:  

• 2 years of experience in project management, vendor management, or related roles

• Excellent interpersonal, written and verbal communication as well as strong presentation skills and an ability to build relationships with stakeholders, understand business strategy and execute to achieve business goals

• Project management

• Vendor management

• Operations and process flow mindset

• Demonstrated strategic/critical thinking, self-motivated, and able to lead in ambiguous spaces without authority.

• An ability to act with minimal supervision, prioritize activities and manage multiple tasks within deadlines

• Analytical skills

• Detailed knowledge of Excel, Power Point and Word

• Ability to thrive in a fast-paced environment

• High School Diploma

Preferred Experience & Skills:

• SAP

• Promomats/PRT experience

• SQL

• Knowledge and experience working in the pharmaceutical industry

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

MSJR

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders).  Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its disc