Senior Director, Governance and Risk

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

The Senior Director of Governance and Risk and Compliance programs within PayPal's Global Safety & Security (GSS) Division, will strategically lead various teams and programs, ensuring business objectives, regulatory requirements, policies, procedures, and controls, to ensure compliance and manage enterprise risk. This role involves conducting audits for continuous improvement, collaborating with stakeholders across the organization, and promoting a culture of security-conscious decision-making across PayPal and associated organizations. The role will have direct responsibility over several cross functional roles within GSS including technology, budget, compliance, governance, and occupational safety.

Job Description:

Essential Functions:

• Establish and oversee formal risk analysis and self-assessment programs for various safety and security programs.
• Supports the enterprise-wide risk management program. Responsibilities include facilitating the identification of risks throughout the organization, developing, reporting, and monitoring formats on risk management issues, and developing methodologies for the assessment of risks throughout the organization.
• Promote and monitor our corporate-wide security awareness programs.
• Maintain expertise on security trends through training, research, and development to advise security and business partners on potential security exposures.
• Capture and manage metrics and measures to create and manage operational business reports that depict the status of the safety and security programs, and relevant business information for senior executives and the Board.
• Oversee department objectives and projects, tracking, managing, and reporting on them as appropriate.
• Oversee Global Safety & Security systems of record ensuring the accuracy of data, functionality, and maintenance of systems.
• General administrative management (budgets, procurement, project management, etc.)
• Manage, coach, lead, and develop a small staff of personnel.
• Responsible budget manager, accountable for managing and maintaining all aspects of both the Global Safety & Security and Aviation budgets. 
• Serve as the GSS Operational Risk lead as a voting member of the OCRMC. 
• Oversee all GSS / Aviation Governance, e.g., policies, standards, guidelines, and baselines. Ensure policies are managed in compliance with all legal, regulatory, and merchant (e.g., PCI-DSS) obligations as well as all PP Corporate Governance requirements.
• Oversee the proper management and maintenance of